Section one: Contracting authority
one.1) Name and addresses
London Borough of Ealing
14-16 Uxbridge Road, London
London
W5 2HL
Contact
Surekha Chavda
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://ealinglbc-atamis.my.site.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://ealinglbc-atamis.my.site.com/
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
THE FRAMEWORK FOR PATROL & RESPONSE SERVICE
Reference number
CH222393
two.1.2) Main CPV code
- 75241000 - Public security services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council is retendering the framework agreement for the provision of Patrol and Response Services (the “Framework Agreement”). This Framework Agreement will be accessible to all relevant London contracting authorities, who may wish to ‘call off’ services available under the Framework Agreement. This can be done by entering into an Access Agreement with the contracting authority and the Council (a form of which is Scheduled to the Framework Agreement).
Once the tender process has completed, the Council will enter into the Framework Agreement with the successful bidder to provide services to the Council as set out in the Specification.
The Council is responsible for managing 182 parks and open spaces and 124 housing estates and responding to concerns about crime and anti-social behaviour (“ASB”) affecting local people, businesses and visitors. The Framework Agreement is for the provision of Patrol and Response Services.
The Service Provider will be required to deliver a borough-wide Patrol and Response Service, split into four separate but interconnected patrols (please note the Council will not allow any subcontracting of any part of this service).
These four services are:
1. Proactive and responsive Parks Patrols: a proactive patrol service tasked by Council officers from the Council’s Parks team and focussed on areas in the Council managed parks.
2. Proactive and responsive Estates Anti-social Behaviour (ASB) Patrols: a proactive patrol service tasked by Council officers from the Council’s Safer Communities team and focussed on areas in the Council managed housing estates.
3. Noise & Nuisance and ASB Response Team: a Patrol & Response service reacting to calls from Residents relating to Noise Nuisance, including those calls that may include an ASB aspect.
4. Locking Service: a servicer to lock and unlock parks and council buildings.
two.1.5) Estimated total value
Value excluding VAT: £1,720,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 75241000 - Public security services
- 75240000 - Public security, law and order services
- 75242000 - Public law and order services
- 79710000 - Security services
- 75241000 - Public security services
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
London Borough of Ealing
two.2.4) Description of the procurement
Open Procedure to be followed
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,720,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
5 November 2024
End date
4 November 2028
This contract is subject to renewal
Yes
Description of renewals
Framework is for 4 years with no option to extend. renewal will commence the the final year of the contract.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
This framework Is open to the following London Boroughs:
Camden; Royal Borough of Greenwich; Hackney; Hammersmith and Fulham; Islington; Royal Borough of Kensington and Chelsea; Lambeth; Lewisham; Southwark;
Tower Hamlets; Wandsworth; City of Westminster; Barking and Dagenham; Barnet; Bexley; Brent; Bromley; Croydon; Ealing; Enfield; Haringey; Harrow; Havering; Hillingdon; Hounslow; Royal Borough of Kingston upon Thames; Merton; Newham; Redbridge; Richmond upon Thames; Sutton; Waltham Forest; Lee Valley.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Only bids that pass the SQ stage of the tender will have their Tenders evaluated. Bidders must be CSAS approved.
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
As set out in PART F - Key Performance Indicators in the tender pack
three.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years:
4 year framework with no extensions
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
3 July 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
3 July 2024
Local time
1:00pm
Place
London Borough of Ealing offices
Information about authorised persons and opening procedure
Authorised Commercial Hub representative
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: The retender of this project is anticipated to start a year before the end of the contract.
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
This framework Is open to the following London Boroughs:
Camden; Royal Borough of Greenwich; Hackney; Hammersmith and Fulham; Islington; Royal Borough of Kensington and Chelsea; Lambeth; Lewisham; Southwark;
Tower Hamlets; Wandsworth; City of Westminster; Barking and Dagenham; Barnet; Bexley; Brent; Bromley; Croydon; Ealing; Enfield; Haringey; Harrow; Havering; Hillingdon; Hounslow; Royal Borough of Kingston upon Thames; Merton; Newham; Redbridge; Richmond upon Thames; Sutton; Waltham Forest; Lee Valley.
six.4) Procedures for review
six.4.1) Review body
London Borough of Ealing
14-16 Uxbridge Road, London
London
W5 2HL
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
Royal Court of Justice
Strand
London
WC2A 2LL
Country
United Kingdom
Internet address
https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice