Section one: Contracting authority
one.1) Name and addresses
Devon County Council
County Hall, Topsham Road
Exeter
EX2 4QD
Contact
Mrs Andrea Smith
andrea.greenhough@devon.gov.uk
Telephone
+44 1392383000
Country
United Kingdom
NUTS code
UKK43 - Devon CC
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
http://www.supplyingthesouthwest.org.uk
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CP2241-22 Integrated Adult Social Care (ASC) Case Management and Finance System
Reference number
DN617460
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Devon County Council (DCC) is seeking a proven Integrated Adult Social Care (ASC) Case Management and Finance ICT system to replace the current Adult Social Care’s (CareFirst6) and several associated systems.
The deliverables include but are not limited to modification, (during and post implementation), installation, integration, implementation and relevant on-going support of an ICT system which will support improved service to DCC’s residents, staff and partner agencies. Taking the learning from other similar implementations, Devon County Council are requiring a 2-year stepped/staggered implementation period for the Integrated Adult Social Care Case Management and Finance System
The purpose of this market engagement is to alert the market of this forthcoming opportunity. The core DRAFT ITT project documents are being shared at this stage to provide opportunity for the market to feedback at a high level. Any feedback will not impact or influence the evaluation of the bid submission. Please note, all feedback must be sent via ‘Supplying the Southwest’ portal (www.supplyingthesouthwest.org.uk) not via email. The closing date for general comments / feedback is 1st July 2022. The envisaged term is 5 years, Including a 3 year & 2 year extension option.
The initial procurement will include the core functionalities and optional inclusion of the non-core functionalities during the contract term. The provisional value for this procurement is estimated to include as a minimum all the core functionalities (approx. £2.5m – £2.9m) for the full term (including extension options) with the optional non-core functionalities (approx. £500k - £1m) to be purchased throughout the term of the contract, if and when required.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKK43 - Devon CC
two.2.4) Description of the procurement
The overarching primary objective of this procurement is to seek a proven Integrated Adult Social Care Case Management and Finance system that includes the deliverables mentioned above, to improve (but not limited to) the flow of information, efficiency, effectiveness, and quality of outcomes for adults who require a service from the Integrated Adult Social Care (IASC) Services and their partner agencies.
These benefits should arise as a minimum from targeted data recording, improved needs analysis, better quality evaluation of service need and improved information sharing both within DCC including the Integrated Adult Social Care Service, health partners, commissioned providers of services and partner agencies. This procurement is for a proven Integrated Adult Social Care Case Management and Finance system which includes (as a minimum) the following core functionalities:
• Assessment & Care Management
• Arranging Care (Brokerage)
• Case and workload management
• Financial Assessment
• Finance – Service recording, Payments, Financial Modelling, and reporting.
• Service User Portal
• Professional / Provider Portal
• Commissioning / Performance Analytics
• MI & Analytics – Statutory reporting, Data Quality, Case Workflow, Dashboards
• System Admin & Configuration
Optional non–core functionalities (for potential future purchase):
• Pre-paid cards (electronic Virtual Wallet)
• Personal Assistant recruitment tool
• E-Marketplace and Bookable Care
• Children’s Social Care Finance system
The system must enable DCC to meet all relevant legislative and security requirements; to keep records and information safe and secure. In particular, the need to meet the Personalisation requirements as set-out by the Department of Health and Social Care, providing greater choice and control for individuals in Devon.
The system must actively support Social Workers, Occupational Therapists, Social Care Assessors, finance teams and other users in carrying out their work. The system must enable DCC user groups to actively feed into the Supplier system development roadmaps to support our practitioners in working to best practice care management and safeguarding in line with good industry practices and relevant national legislation changes.
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Yes
Description of renewals
The envisaged term is 5 years, Including a 3 year & 2 year extension option.
The initial procurement will include the core functionalities and optional inclusion of the non-core functionalities during the contract term. The provisional value for this procurement is estimated to include as a minimum all the core functionalities (approx. £2.5m – £2.9m) for the full term (including extension options) with the optional non-core functionalities (approx. £500k - £1m) to be purchased throughout the term of the contract, if and when required.
two.3) Estimated date of publication of contract notice
13 July 2022
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes