Section one: Contracting authority/entity
one.1) Name and addresses
University of Plymouth
Drake Circus
Plymouth, Devon
PL4 8AA
Contact
Procurement Department
Telephone
+44 01752582057
Country
United Kingdom
NUTS code
UKK41 - Plymouth
National registration number
1128013
Internet address(es)
Main address
https://www.plymouth.ac.uk/about-us/university-structure/service-areas/procurement
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CRM Software Licenses, Support and Maintenance
Reference number
CRM/SF/JF/07/21
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Software license, maintenance and support for embedded Customer Relationship Management (CRM) Software System that is already in operation at the University of Plymouth.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,188,658.88
two.2) Description
two.2.2) Additional CPV code(s)
- 48445000 - Customer Relation Management software package
two.2.3) Place of performance
NUTS codes
- UKK41 - Plymouth
- UKK - South West (England)
two.2.4) Description of the procurement
Software license, maintenance and support for embedded Customer Relationship Management (CRM) Software System that is already in operation at the University of Plymouth to cover the period of 1st August 2021 to 31 July 2026.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The products, services and support can be provided only by a particular contractor for reasons that are technical and connected with the protection of exclusive intellectual property rights. (Software maintenance and license renewal for an embedded customer relationship management system). This VEAT notice is alerting the market of the University’s intention to award a contract via a sole source procedure and not via a competitive tender via FTS. The University intends to award a contract for the above once a 10 day standstill period has ended. The 10 day standstill period will commence from the publication of this notice.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract/concession
Contract No
CRM/SF/JF/07/21
Title
CRM Software License, Support and Maintenance
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
15 July 2021
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Salesforce UK Limited
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £2,188,658.88
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
University of Plymouth
Plymouth
Country
United Kingdom