Scope
Reference
EAST0779
Description
Eastlight are seeking a partner to provide a 24-hour support alarm call handling service.
The contract duration will be for 3 years from estimated date 1st July 2025 with an option to extend by a further 2 x 12-month periods by mutual agreement.
Total value (estimated)
- £240,000 excluding VAT
- £288,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 July 2025 to 30 June 2028
- Possible extension to 30 June 2030
- 5 years
Description of possible extension:
2 x 1 year extensions
Main procurement category
Services
CPV classifications
- 79711000 - Alarm-monitoring services
Contract locations
- UK - United Kingdom
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
16 May 2025, 11:59pm
Tender submission deadline
23 May 2025, 12:00pm
Submission address and any special instructions
via proactis Pro Contract Portal
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
12 June 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 60% quality |
Quality | 60% |
| Cost | 40% cost |
Cost | 40% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
EASTLIGHT COMMUNITY HOMES LIMITED
- Companies House: IP30124R
- Public Procurement Organisation Number: PDRZ-7469-PLCL
Eastlight House
Braintree
CM77 8FG
United Kingdom
Contact name: Amy Richmond
Telephone: +443301280330
Email: procurement@eastlighthomes.co.uk
Website: http://www.eastlighthomes.co.uk
Region: UKH34 - Essex Haven Gateway
Organisation type: Public authority - sub-central government