Tender

IT Support and Maintenance Provider

  • IT Support and Maintenance Provider

F02: Contract notice

Notice identifier: 2024/S 000-016537

Procurement identifier (OCID): ocds-h6vhtk-046b8d

Published 24 May 2024, 5:31pm



Section one: Contracting authority

one.1) Name and addresses

IT Support and Maintenance Provider

The Colmore Building, 20 Colemore Circus Queensway

Birmingham

B4 6AT

Email

zoe.middleton@wmgrowth.com

Country

United Kingdom

NUTS code

UKG31 - Birmingham

Internet address(es)

Main address

www.wmgrowth.com

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://in-tendhost.co.uk/wmgrowth/aspx/Home

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://in-tendhost.co.uk/wmgrowth/aspx/Home

Tenders or requests to participate must be submitted to the above-mentioned address

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

IT Support and Maintenance Provider

Reference number

2024-WMGC-0374

two.1.2) Main CPV code

  • 72600000 - Computer support and consultancy services

two.1.3) Type of contract

Services

two.1.4) Short description

The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract.

two.1.5) Estimated total value

Value excluding VAT: £435,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 48900000 - Miscellaneous software package and computer systems
  • 50312000 - Maintenance and repair of computer equipment
  • 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
  • 50320000 - Repair and maintenance services of personal computers
  • 50322000 - Maintenance services of personal computers

two.2.3) Place of performance

NUTS codes
  • UKG31 - Birmingham

two.2.4) Description of the procurement

The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.6) Estimated value

Value excluding VAT: £435,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start date

5 August 2024

End date

31 March 2025

This contract is subject to renewal

Yes

Description of renewals

Additional 2 x 1 year renewal options required

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions

NA


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

24 June 2024

Local time

12:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.7) Conditions for opening of tenders

Date

24 June 2024

Local time

1:00pm

Place

West Midlands Growth Company, The Colmore Building, 20 Colmore Circus Queensway,Birmingham. B4 6AT.


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

West Midlands Growth Company Leadership Team

Birmingham

Country

United Kingdom

six.4.3) Review procedure

Precise information on deadline(s) for review procedures

Timetable included in ITT documentation