Section one: Contracting authority
one.1) Name and addresses
Karbon Homes
Number Five, Gosforth Park Avenue
Newcastle
NE12 8EG
Telephone
+44 7736904894
Country
United Kingdom
NUTS code
UKC22 - Tyneside
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Managed Security Operations Centre and Security Event and Information Management System (SIEM) for Karbon Homes
Reference number
CA12698 -
two.1.2) Main CPV code
- 92700000 - Cybercafé services
two.1.3) Type of contract
Services
two.1.4) Short description
The purpose of this tender is to invite prospective vendors to submit a proposal to supply a Managed Security Operations Centre and Security Event and Information Management System (SOC & SIEM) to Karbon Homes. The tender provides vendors with the relevant organizational, operational, service and performance, system, security, and architectural requirements of the service.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £312,541
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
Main site or place of performance
Tyneside
two.2.4) Description of the procurement
The purpose of this tender is to invite prospective vendors to submit a proposal to supply a Managed Security Operations Centre and Security Event and Information Management System (SOC & SIEM) to Karbon Homes. The tender provides vendors with the relevant organizational, operational, service and performance, system, security, and architectural requirements of the service.
two.2.5) Award criteria
Quality criterion - Name: Implementation and Configuration / Weighting: 15.00%
Quality criterion - Name: Ongoing Operations / Weighting: 15.00%
Quality criterion - Name: Auditing and Reporting / Weighting: 5.00%
Quality criterion - Name: Offboarding / Weighting: 3.00%
Quality criterion - Name: Case Studies / Weighting: 3.00%
Quality criterion - Name: Contract Management / Weighting: 3.00%
Quality criterion - Name: Social Value / Weighting: 10.00%
Quality criterion - Name: Service Reporting / Weighting: 6.00%
Price - Weighting: 40.00%
two.2.11) Information about options
Options: Yes
Description of options
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x24 month(s)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-021670
Section five. Award of contract
Contract No
CA12698
Title
Managed Security Operations Centre and Security Event and Information Management System (SIEM) for Karbon Homes
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 May 2024
five.2.2) Information about tenders
Number of tenders received: 22
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
TruStack Ltd
Cirrus House, 1 Berrymoor Court
Newcastle upon Tyne
NE23 7RZ
Telephone
+44 1912500408
Fax
+44 1912501255
Country
United Kingdom
NUTS code
- UK - United Kingdom
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £312,541
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Karbon Homes Limited
Number 5, Gorforth Park Avenue, Gorforth Business Park
Newcastle upon Tyne
NE12 8EG
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
Karbon Homes Limited
Number 5, Gorforth Park Avenue, Gorforth Business Park
Newcastle upon Tyne
NE12 8EG
Country
United Kingdom
Internet address
six.4.4) Service from which information about the review procedure may be obtained
Karbon Homes Limited
Number 5, Gorforth Park Avenue, Gorforth Business Park
Newcastle upon Tyne
NE12 8EG
Country
United Kingdom