Section one: Contracting authority
one.1) Name and addresses
Driver & Vehicle Licensing Agency
Longview Road,Clase
SWANSEA
SA67JL
Contact
Patience Arinaitwe
patience.arinaitwe@dvla.gov.uk
Telephone
+44 1792783851
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of AMEX (American Express) Services
two.1.2) Main CPV code
- 66100000 - Banking and investment services
two.1.3) Type of contract
Services
two.1.4) Short description
Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,400,000
two.2) Description
two.2.2) Additional CPV code(s)
- 66100000 - Banking and investment services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable.
two.2.5) Award criteria
Cost criterion - Name: Price / Weighting: 30%
Cost criterion - Name: Quality / Weighting: 70%
two.2.11) Information about options
Options: Yes
Description of options
Contract start date 9th June 2021 and will remain in effect for a period of five (5) years ("Initial Term") and shall continue after the Initial Term automatically and indefinitely unless and until terminated by either party giving to the other not less than one hundred and eighty (180) days prior written notice of termination so as to terminate at any time on or after the end of the Initial Term, or otherwise in accordance with the terms of this Agreement.
Contract value and duration £3.4 million over 5 years.
two.2.14) Additional information
Contract start date 9th June 2021 and will remain in effect for a period of five (5) years ("Initial Term") and shall continue after the Initial Term automatically and indefinitely unless and until terminated by either party giving to the other not less than one hundred and eighty (180) days prior written notice of termination so as to terminate at any time on or after the end of the Initial Term, or otherwise in accordance with the terms of this Agreement.
Contract value and duration £3.4 million over 5 years.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
The requirement for this can only be delivered through Amex as a sole supplier chosen after market research was conducted. Only Amex can supply an Amex link.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
9 June 2021
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
American Express Payment Services Limited
Belgrave House, 76 Buckingham Palace Road
London
SW1W 9AX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £3,400,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
DVLA
Swansea
Country
United Kingdom