Scope
Description
For the provision of a Housing Management, CRM, Asset Management and Repairs System (including DLO)
Contract 1. Provision of a Housing Management, CRM, Asset Management and Repairs System (including DLO)
Supplier
Contract value
- £3,609,708 including VAT
Above the relevant threshold
Award decision date
5 February 2026
Date assessment summaries were sent to tenderers
23 February 2026
Standstill period
- End: 4 March 2026
- 8 working days
Earliest date the contract will be signed
27 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2031
- Possible extension to 31 March 2041
- 15 years
Description of possible extension:
The Contract will be for an initial term of 5 years with potential to extend for a further 10 years in five year instalments at Fairhive Homes' sole discretion, giving a maximum potential contract term of 15 years.
Main procurement category
Services
CPV classifications
- 48000000 - Software package and information systems
- 70333000 - Housing services
Contract locations
- UK - United Kingdom
Information about tenders
- 5 tenders received
- 4 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 3 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Requests to participate
Procedure
Procedure type
Competitive flexible procedure
Supplier
INFINITY GROUP HOLDINGS LIMITED
- Companies House: 13212072
- Public Procurement Organisation Number: PNDC-9358-GPYZ
The Coach House
Tunbridge Wells
TN1 2PY
United Kingdom
Email: luke.basnett@infinitygroup.co.uk
Website: https://www.infinitygroup.co.uk/
Region: UKJ46 - West Kent
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Provision of a Housing Management, CRM, Asset Management and Repairs System (including DLO)
Contracting authority
FAIRHIVE HOMES LIMITED
- Companies House: RS008826
- Public Procurement Organisation Number: PZYB-3479-NQNM
Fairfax House
Aylesbury
HP202NJ
United Kingdom
Email: procurement@fairhive.co.uk
Region: UKJ13 - Buckinghamshire CC
Organisation type: Public authority - sub-central government