Section one: Contracting authority
one.1) Name and addresses
NHS London Commercial Hub on behalf of SEL ICB
4th Floor, Unex Tower, 5 Station Street
London
E15 1DA
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
https://londoncommercialhub.nhs.uk/
Buyer's address
https://www.selondonics.org/icb/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PRJ-1255-SEL ICB-ENT Community Service
Reference number
DN669450
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
PRJ1255 SEL ICB Community Ear, Nose and Throat Services (ENT) ITT
NHS South East London Integrated Care Board (NHS SEL ICB) (hereafter referred to as “the
Authority”) invites Expressions of Interest (EOI) and completed Invitation to Tender (ITT)
submissions from all suitable providers for the delivery of Community Ear, Nose and Throat
Services under the NHS Standard Contract 23/24 for the boroughs within South East
London (SEL) (“the Procurement”).
Background of the Service:
ENT services in SEL have been under pressure for several years. At the end of June 2023,
over 22,000 patients were waiting for treatment, some for over 78 weeks. The SEL ENT non admitted patient tracking list (PTL) grew by 13% between March 2022 and June 2023.
Waiting times are long, with patients waiting over 32 weeks on average for a first
appointment.
Given these factors, to reduce waiting times for patients and put ENT services on a
sustainable footing, it is essential to capitalise on opportunities to increase capacity.
The main providers of ENT and Audiology care in SEL are:
• General Practice
• Guy’s and St Thomas’ NHS Foundation Trust (GSTT)
• King’s College Hospital NHS Foundation Trust (KCH)
• Lewisham and Greenwich NHS Trust (LGT)
• Adult Audiology Any Qualified Provider (AQP) providers
• Community ear wax removal service
NHS SEL ICB is looking to commission a community-based ENT service to diagnose and
treat a range of ENT conditions within the service before final discharge back to the care of
the patient’s own GP, or onward referral to secondary care where necessary.
Aim of the Service;
The aim of the service is to strengthen the ENT offering in SEL, by providing a link between
primary and secondary care, building capacity and expertise within the community and
diverting less complex activity away from secondary care.
The core service offer will include:
• a single point of referral for ENT, clinically triaging all referrals to reduce the number of
inappropriate referrals to specialist services
• advice and guidance to primary care on management of patients
• a community service for management of patients with ENT conditions
Contract Length and Value:
The contract will have an initial term of 3 years (36 months), followed by an optional
extension of 1 year (12 months) plus 1 year (12 months) at the discretion of the
Commissioner. If all available extension is taken up in full the contract will have a maximum
duration of 5 years (60 months).
The indicative contract value for this service is a minimum of £10,845,010 for 3 years and a
maximum of £18,404,335 for 5 years). VAT inclusive, as applicable.
The indicated contract value shown is dependent on delivery of planned activity types and
volumes.
Further details of the Requirements are set out in the Service Specification.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £10,845,010 / Highest offer: £18,404,335 taken into consideration
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
PRJ1255 SEL ICB Community Ear, Nose and Throat Services (ENT) ITT
NHS South East London Integrated Care Board (NHS SEL ICB) (hereafter referred to as “the
Authority”) invites Expressions of Interest (EOI) and completed Invitation to Tender (ITT)
submissions from all suitable providers for the delivery of Community Ear, Nose and Throat
Services under the NHS Standard Contract 23/24 for the boroughs within South East
London (SEL) (“the Procurement”).
Background of the Service:
ENT services in SEL have been under pressure for several years. At the end of June 2023,
over 22,000 patients were waiting for treatment, some for over 78 weeks. The SEL ENT non admitted patient tracking list (PTL) grew by 13% between March 2022 and June 2023.
Waiting times are long, with patients waiting over 32 weeks on average for a first
appointment.
Given these factors, to reduce waiting times for patients and put ENT services on a
sustainable footing, it is essential to capitalise on opportunities to increase capacity.
The main providers of ENT and Audiology care in SEL are:
• General Practice
• Guy’s and St Thomas’ NHS Foundation Trust (GSTT)
• King’s College Hospital NHS Foundation Trust (KCH)
• Lewisham and Greenwich NHS Trust (LGT)
• Adult Audiology Any Qualified Provider (AQP) providers
• Community ear wax removal service
NHS SEL ICB is looking to commission a community-based ENT service to diagnose and
treat a range of ENT conditions within the service before final discharge back to the care of
the patient’s own GP, or onward referral to secondary care where necessary.
Aim of the Service;
The aim of the service is to strengthen the ENT offering in SEL, by providing a link between
primary and secondary care, building capacity and expertise within the community and
diverting less complex activity away from secondary care.
The core service offer will include:
• a single point of referral for ENT, clinically triaging all referrals to reduce the number of
inappropriate referrals to specialist services
• advice and guidance to primary care on management of patients
• a community service for management of patients with ENT conditions
Contract Length and Value:
The contract will have an initial term of 3 years (36 months), followed by an optional
extension of 1 year (12 months) plus 1 year (12 months) at the discretion of the
Commissioner. If all available extension is taken up in full the contract will have a maximum
duration of 5 years (60 months).
The indicative contract value for this service is a minimum of £10,845,010 for 3 years and a
maximum of £18,404,335 for 5 years). VAT inclusive, as applicable.
The indicated contract value shown is dependent on delivery of planned activity types and
volumes.
Further details of the Requirements are set out in the Service Specification.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Price - Weighting: 20
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-030112
Section five. Award of contract
Title
PRJ-1255-SEL ICB-ENT Community Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
8 March 2024
five.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Communitas Clinics Ltd
83 Brigstock Road, Thornton Heath
Surrey
CR7 7JH
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £18,404,335
Lowest offer: £10,086,753 / Highest offer: £18,404,335 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
NHS London Commercial Hub on behalf of SEL ICB
London
Country
United Kingdom