- Scope of the procurement
- Lot 1. Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
- Lot 2. Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2
- Lot 3. Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3
- Lot 4. Out of Hours (OOH) Call Handling Service (All Regions)
Section one: Contracting authority
one.1) Name and addresses
Golden Lane Housing Limited
Parkway Four, Parkway Business Centre, Princess Road
Manchester
M14 7HR
Contact
Joanne Keating
Telephone
+44 7721649628
Country
United Kingdom
Region code
UK - United Kingdom
National registration number
8734
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.delta-sourcing.com/respond/PW7SX75W75
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Repair, Maintenance and Associated Services
Reference number
GLH0012
two.1.2) Main CPV code
- 50000000 - Repair and maintenance services
two.1.3) Type of contract
Services
two.1.4) Short description
Golden Lane Housing manages circa 1,429 homes (owned, managed and leasehold) across England, Wales and Northern Ireland. The typical services under this contract will be to deliver planned investment works, compliance programme and servicing, responsive repairs, void works, estate services and out of hours (OOH) call handling service.
The tender for repairs, maintenance and associated services is divided into four lots.
Lot 1 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
Lot 2 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2
Lot 3 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3
Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions)
Geographic regions for Lots 1, 2 and 3 can be viewed; https://www.google.com/maps/d/u/1/edit?mid=1yOJMm_CjL4kDxXSURSOHdMuXwZMj1Pk&usp=sharing
two.1.5) Estimated total value
Value excluding VAT: £87,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
Lot No
1
two.2.2) Additional CPV code(s)
- 50000000 - Repair and maintenance services
- 42500000 - Cooling and ventilation equipment
- 44100000 - Construction materials and associated items
- 44200000 - Structural products
- 44400000 - Miscellaneous fabricated products and related items
- 44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers
- 45100000 - Site preparation work
- 45200000 - Works for complete or part construction and civil engineering work
- 45300000 - Building installation work
- 45400000 - Building completion work
- 50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery
- 50700000 - Repair and maintenance services of building installations
- 51100000 - Installation services of electrical and mechanical equipment
- 51300000 - Installation services of communications equipment
- 51700000 - Installation services of fire protection equipment
- 51800000 - Installation services of metal containers
- 71300000 - Engineering services
- 77200000 - Forestry services
- 77300000 - Horticultural services
- 90400000 - Sewage services
- 90600000 - Cleaning and sanitation services in urban or rural areas, and related services
- 90700000 - Environmental services
- 90900000 - Cleaning and sanitation services
- 92222000 - Closed circuit television services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
The typical activity under Lot 1 will be to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 1, currently includes within it approx. 744 homes. This figure may increase during the life of the contract.
The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).
The geographic region covered by Lot 1 is detailed within the tender documents.
Delta Access Code for Lot 1- https://www.delta-sourcing.com/respond/PW7SX75W75
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £38,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PW7SX75W75
two.2) Description
two.2.1) Title
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2
Lot No
2
two.2.2) Additional CPV code(s)
- 50000000 - Repair and maintenance services
- 42500000 - Cooling and ventilation equipment
- 44100000 - Construction materials and associated items
- 44200000 - Structural products
- 44400000 - Miscellaneous fabricated products and related items
- 44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers
- 45100000 - Site preparation work
- 45200000 - Works for complete or part construction and civil engineering work
- 45300000 - Building installation work
- 45400000 - Building completion work
- 50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery
- 50700000 - Repair and maintenance services of building installations
- 51100000 - Installation services of electrical and mechanical equipment
- 51300000 - Installation services of communications equipment
- 51700000 - Installation services of fire protection equipment
- 51800000 - Installation services of metal containers
- 71300000 - Engineering services
- 77200000 - Forestry services
- 77300000 - Horticultural services
- 90400000 - Sewage services
- 90600000 - Cleaning and sanitation services in urban or rural areas, and related services
- 90700000 - Environmental services
- 90900000 - Cleaning and sanitation services
- 92222000 - Closed circuit television services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
The typical activity under Lot 2 will be to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 2, currently includes within it approx. 383 homes. This figure may increase during the life of the contract.
The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).
The geographic region covered by Lot 2 is detailed within the tender documents.
Delta Access Code for Lot 2 - https://www.delta-sourcing.com/respond/QUQ6U6F35U
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £24,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3
Lot No
3
two.2.2) Additional CPV code(s)
- 50000000 - Repair and maintenance services
- 42500000 - Cooling and ventilation equipment
- 44100000 - Construction materials and associated items
- 44200000 - Structural products
- 44400000 - Miscellaneous fabricated products and related items
- 44600000 - Tanks, reservoirs and containers; central-heating radiators and boilers
- 45100000 - Site preparation work
- 45200000 - Works for complete or part construction and civil engineering work
- 45300000 - Building installation work
- 45400000 - Building completion work
- 50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery
- 50700000 - Repair and maintenance services of building installations
- 51100000 - Installation services of electrical and mechanical equipment
- 51300000 - Installation services of communications equipment
- 51700000 - Installation services of fire protection equipment
- 51800000 - Installation services of metal containers
- 71300000 - Engineering services
- 77200000 - Forestry services
- 77300000 - Horticultural services
- 90400000 - Sewage services
- 90600000 - Cleaning and sanitation services in urban or rural areas, and related services
- 90700000 - Environmental services
- 90900000 - Cleaning and sanitation services
- 92222000 - Closed circuit television services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
The typical activity under Lot 3 will be to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 3, currently includes within it approx. 302 homes. This figure may increase during the life of the contract.
The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).
The geographic region covered by Lot 3 is detailed within the tender documents.
Delta Access Code for Lot 3 - https://www.delta-sourcing.com/respond/9334NSKSXF
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £24,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Out of Hours (OOH) Call Handling Service (All Regions)
Lot No
4
two.2.2) Additional CPV code(s)
- 50000000 - Repair and maintenance services
- 79500000 - Office-support services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
The typical activity under Lot 4 will be to deliver an Out of Hours (OOH) Call Handling Service for Golden Lane Housing tenants, tenant support workers and/or their families to report emergency and appointable repairs outside of normal working hours (including evenings, weekends and bank holidays) as detailed in the tender documents. This service will include the keeping and maintenance of out of hours records, and the communication of out of hours jobs that require attendance by the third-party Responsive Repairs Contractor.
Delta Access Code for Lot 4 - https://www.delta-sourcing.com/respond/4KV244R5X8
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
28 June 2024
Local time
2:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
29 July 2024
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/PW7SX75W75
GO Reference: GO-2024520-PRO-26122302
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
The Strand
London
WC2A 2LL
Country
United Kingdom