Scope
Reference
ICT15432
Description
Transport for London (TfL), on behalf of the Greater London Authority (GLA), are conducting a Preliminary Market Engagement process to engage with innovative, forward thinking suppliers who can help shape the digital backbone of a potential London wide Overnight Visitor Levy ("Tourist Tax").
We are seeking partners with the vision and capability to deliver modern, efficient, tech enabled solutions covering collection, administration, enforcement, and reporting. This is a unique opportunity to help design a system that supports London's global visitor economy while ensuring fairness, transparency, and operational excellence.
We would appreciate suppliers feedback in the form of responses to our Market Sounding Questionnaire (MSQ).
The MSQ primary focus is to understand market capabilities and interest, identify proven international models, assess technical approaches, and inform a future competitive procurement process. Suppliers with experience in municipal taxation systems, lodging tax automation, visitor management platforms, payment infrastructure, or similar service domains are invited to respond.
Contract dates (estimated)
- 1 January 2027 to 1 January 2030
- Possible extension to 1 January 2031
- 4 years, 1 day
Main procurement category
Services
CPV classifications
- 48000000 - Software package and information systems
- 66000000 - Financial and insurance services
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Engagement
Engagement deadline
23 March 2026
Engagement process description
The current stage of engagement is in the form of written responses to this notice through an Market Sounding Questionnaire (MSQ) document. Please reach out to ShantiniDoraisingam@tfl.gov.uk to obtain a copy of the MSQ document.
The questionnaire contains a set of questions which will help TfL inform our future strategy. The engagement process may advance into one-to-one in person or virtual meetings with suppliers to gain further information, from both a buyer and supplier perspective.
Both clarification questions and responses should be submitted via email to ShantiniDoraisingam@tfl.gov.uk and Gareth.Young@london.gov.uk; a full timeline for this stage of the Preliminary Market Engagement process can be found within the MSQ.
Contracting authority
Greater London Authority (GLA)
- Public Procurement Organisation Number: PHGV-7784-TDZZ
City Hall, Kamal Chunchie Way
London
E16 1ZE
United Kingdom
Email: Gareth.Young@london.gov.uk
Region: UKI41 - Hackney and Newham
Organisation type: Public authority - central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
Transport for London
Summary of their role in this procurement: To facilitate and manage the procurement process.
- Public Procurement Organisation Number: PHMT-6197-NWNZ
5 Endeavour Square
London
E20 1JN
United Kingdom
Region: UKI41 - Hackney and Newham