Section one: Contracting authority
one.1) Name and addresses
RDUH NHS Foundation Trust
Barrack Road
EX2 5DW
EX1 2ED
Contact
Alex Frost
Telephone
+44 1392352189
Country
United Kingdom
Region code
UKK4 - Devon
National registration number
RDUH NHS Foundation Trust
Internet address(es)
Main address
https://www.royaldevon.nhs.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=81817&B=NHSSW
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=81817&B=NHSSW
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PIN - Patient Privacy Monitoring Solution
Reference number
T24-0481
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Royal Devon University Hospitals Trust is issuing this Prior Information Notice in pursuit of a software solution for monitoring, recording and managing of access to patient records held electronically within existing Trust systems. The Trust intends to engage with economic operators to understand potential solutions and to then execute a procurement exercise through the most effective route to enter into contract.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48100000 - Industry specific software package
- 48180000 - Medical software package
- 48730000 - Security software package
- 48732000 - Data security software package
two.2.3) Place of performance
NUTS codes
- UKK4 - Devon
Main site or place of performance
EX2 5DW
two.2.4) Description of the procurement
The Royal Devon University Hospitals Trust is issuing this Prior Information Notice in pursuit of a software solution for monitoring, recording and managing of access to patient records held electronically within existing Trust systems. The Trust intends to engage with economic operators to understand potential solutions and to then execute a procurement exercise through the most effective route to enter into contract.
We are currently in the process of evaluating various solutions to enhance our privacy monitoring capabilities.
In the first instance we are looking for a solution to help us monitor Patient Privacy by being able to report on user access from our systems. Our primary objectives are proactive and reactive reporting, this needs to include real-time monitoring of access to patient records, detection of unauthorised access or breaches, and timely response to mitigate any potential risks to patient privacy, along with being able to simply report against set parameters.
The provider will need to evidence where they have gathered, reported on and provided alerts against data from both the Audit data from Epic’s Electronic Patient Record (EPR) system, and data from the NHS’s Electronic Staff Record (ESR). Evidence of the ability to be able to scale up the solution to include the Trusts staff rostering system, and audit logs from other Trust systems are welcomed.
Could you please provide detailed information about your Patient Privacy Monitoring Tool, including its features, functionalities, implementation process, and pricing structure? Additionally, any case studies or testimonials demonstrating its effectiveness in similar healthcare settings would be greatly appreciated.
We are looking forward to exploring how your solution can support our efforts in maintaining patient confidentiality and safeguarding sensitive health information.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of expressions of interest
Date
22 June 2024
Local time
12:00am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Devon University Hospital Trust
Barrack Road
Exeter
EX2 5DW
Country
United Kingdom
Internet address
https://www.royaldevon.nhs.uk/
six.4.2) Body responsible for mediation procedures
Royal Devon University Hospital Trust
Barrack Road
Exeter
EX2 5DW
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Royal Devon University Hospital Trust
Barrack Road
Exeter
EX2 5DW
Country
United Kingdom