Scope
Reference
DN787516
Description
Advocacy Services
Lot 1 - All Age Advocacy Provision
Lot 2 - Independent Health Complaints
Lot 1. All Age Advocacy Provision
Description
Provision of Advocacy Services to All Ages
Lot 2. Independent Health Complaints
Description
Provision of Independent Complaints Advocacy for NHS Complaints
Contract 1. LOT 1 -Provision of Advocacy Services to All Ages
Lots
Lot 1. All Age Advocacy Provision
Supplier
Contract value
- £1,200,000 excluding VAT
- £1,440,000 including VAT
Above the relevant threshold
Award decision date
20 February 2026
Date assessment summaries were sent to tenderers
20 February 2026
Earliest date the contract will be signed
6 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
Option to extend for two additional one year periods, subject to service demand.
The contract price will be fixed for the initial three year period with potential uplifts in years four and five subject to budget availability and approval
Main procurement category
Services
CPV classifications
- 85300000 - Social work and related services
Contract locations
- UKD41 - Blackburn with Darwen
Contract 2. LOT 2- Provision of Independent Complaints Advocacy for NHS Complaints
Lots
Lot 2. Independent Health Complaints
Supplier
Contract value
- £100,000 excluding VAT
- £120,000 including VAT
Below the relevant threshold
Award decision date
20 February 2026
Date assessment summaries were sent to tenderers
20 February 2026
Earliest date the contract will be signed
6 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
Option to extend for two additional one year periods, subject to service demand.
The contract price will be fixed for the initial three year period with potential uplifts in years four and five subject to budget availability and approval.
Main procurement category
Services
CPV classifications
- 85300000 - Social work and related services
Contract locations
- UKD41 - Blackburn with Darwen
Information about tenders
Lot 1. All Age Advocacy Provision
- 3 tenders received
- 3 tenders assessed in the final stage:
- 3 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Lot 2. Independent Health Complaints
- 5 tenders received
- 5 tenders assessed in the final stage:
- 5 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 4 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Light touch
Supplier
N-Compass
- Public Procurement Organisation Number: PDTT-2235-MTVL
1 Edward VII Quay Ashton-on-Ribble
Preston
PR2 2YF
United Kingdom
Email: tenders@n-compass.org.uk
Website: http://ncompassnorthwest.co.uk/
Region: UKD45 - Mid Lancashire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. LOT 1 -Provision of Advocacy Services to All Ages
Contract 2. LOT 2- Provision of Independent Complaints Advocacy for NHS Complaints
Contracting authority
Blackburn With Darwen Borough Council
- Public Procurement Organisation Number: PYGR-1856-CVXM
Town Hall, King WIlliam Street
Blackburn
BB1 7DY
United Kingdom
Contact name: Hollie Pearson
Email: hollie.pearson@blackburn.gov.uk
Website: http://www.blackburn.gov.uk
Region: UKD41 - Blackburn with Darwen
Organisation type: Public authority - sub-central government