Scope
Reference
2526-096-STA-PHW
Description
Gamban is a smartphone-based self-exclusion tool, currently available free to users in Wales via the National Gambling Helpline, GAMSTOP and other treatment providers. There is also an option for individuals to self fund independently of these platforms.
Welsh Government has committed to ensuring continuity of access for all current users from 1st April 2026, when GambleAware ceases operations. The proposed contract is interim, for one year with an option to extend for a further year.
Contract 1. 2526-096-STA-PHW
Supplier
Contract value
- £182,200 excluding VAT
- £218,640 including VAT
Above the relevant threshold
Earliest date the contract will be signed
1 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2027
- Possible extension to 31 March 2028
- 2 years
Description of possible extension:
1 x 1 Year extension provision
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
- 85100000 - Health services
Contract locations
- UK - United Kingdom
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - technical reasons
Gamban is a self-exclusion tool currently provided free of charge when accessed via the national gambling helpline, treatment pathways and other commissioned services.
It is the only product of its kind currently commissioned and in active use across Wales.
The proposed contract is time-limited and intended as an interim measure to ensure continuity of access for existing and new users, while parallel work is undertaken in Wales and with UK partners to develop a sustainable, longer-term approach to gambling harm prevention.
Supplier
Gamban
- Public Procurement Organisation Number: PLTC-8315-XLQH
Enterprise House, Ocean Way
Southampton
SO14 3XB
United Kingdom
Email: info@gamban.com
Website: https://gamban.com/
Region: UKJ32 - Southampton
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. 2526-096-STA-PHW
Contracting authority
Public Health Wales NHS Trust
- Public Procurement Organisation Number: PXWV-6492-CGMN
2 Capital Quarter, Tyndall Street
Cardiff
CF10 4BZ
United Kingdom
Contact name: Sam McConnell
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - central government
Devolved regulations that apply: Wales