Scope
Reference
DN770620
Description
The Liverpool City Region Combined Authority (LCRCA) holds a contract with a service provider for an ITSM service that is due for renewal in September 2025.
This project aims to identify and procure a suitable solution for delivery of a future service.
Total value (estimated)
- £840,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 September 2025 to 31 August 2028
- Possible extension to 31 August 2032
- 7 years
Description of possible extension:
Two optional 24-month extensions
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKD7 - Merseyside
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
9 May 2025, 12:00pm
Tender submission deadline
16 May 2025, 11:00am
Submission address and any special instructions
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://procontract.due-north.com/Opportunities/Index?p=e0cc5631-4690-e511-80fb-000c29c9ba21&v=1
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
31 July 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 80% |
| Cost | Cost | 20% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Liverpool City Region Combined Authority
- Public Procurement Organisation Number: PNDZ-8253-CJJM
1 Mann Island
Liverpool
L3 1BP
United Kingdom
Region: UKD72 - Liverpool
Organisation type: Public authority - sub-central government