Tender

ITSM Service Renewal

  • Liverpool City Region Combined Authority

UK4: Tender notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-015532

Procurement identifier (OCID): ocds-h6vhtk-0503f7

Published 16 April 2025, 12:36pm

Last edited 17 April 2025, 7:54am

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Scope

Reference

DN770620

Description

The Liverpool City Region Combined Authority (LCRCA) holds a contract with a service provider for an ITSM service that is due for renewal in September 2025.

This project aims to identify and procure a suitable solution for delivery of a future service.

Total value (estimated)

  • £840,000 including VAT

Above the relevant threshold

Contract dates (estimated)

  • 1 September 2025 to 31 August 2028
  • Possible extension to 31 August 2032
  • 7 years

Description of possible extension:

Two optional 24-month extensions

Main procurement category

Services

CPV classifications

  • 72000000 - IT services: consulting, software development, Internet and support

Contract locations

  • UKD7 - Merseyside

Participation

Particular suitability

Small and medium-sized enterprises (SME)


Submission

Enquiry deadline

9 May 2025, 12:00pm

Tender submission deadline

16 May 2025, 11:00am

Submission address and any special instructions

Tenders may be submitted electronically

No

Languages that may be used for submission

English

Award decision date (estimated)

31 July 2025


Award criteria

This table contains award criteria for this lot
Name Type Weighting
Quality Quality 80%
Cost Cost 20%

Other information

Conflicts assessment prepared/revised

Yes


Procedure

Procedure type

Open procedure


Contracting authority

Liverpool City Region Combined Authority

  • Public Procurement Organisation Number: PNDZ-8253-CJJM

1 Mann Island

Liverpool

L3 1BP

United Kingdom

Region: UKD72 - Liverpool

Organisation type: Public authority - sub-central government