Scope
Description
Carers Hub Contract
The London Borough of Hammersmith and Fulham are seeking suitable providers to deliver services to unpaid carers in the borough.
The Carers Hub contract supports us to meet our Care Act (2014) duties to carers. Services that the Carers Hub currently provides under this contract are:
• Carers assessments, reviews, support plans andpersonal budgets
• Social events and peer networking/support
• Information, advice and training on a range of topics.
• Signposting to other services where appropriate
• Forging partnerships with local charities and businesses to enhance the offer to carers.
Referrals for an assessment can be made to our Carers Hub from the Council, other professionals or as a self-referral. Council social workers are also able to conduct carers assessments as part of their work with the cared-for, but our Carers Hub provider does around 80% of the total annual carers assessments.
We are holding a market engagement event 1pm-2pm Thursday 1st May online using Microsoft Teams. We hope you will be able to join us but we will send the slides and a survey to any interested providers who are not able to attend.
Interested parties need to register on our tender portal https://www.capitalesourcing.com and send us your details via the messaging service
Total value (estimated)
- £768,000 excluding VAT
- £768,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years
Main procurement category
Services
CPV classifications
- 85300000 - Social work and related services
- 75200000 - Provision of services to the community
Engagement
Engagement deadline
1 June 2025
Engagement process description
Carers Hub Contract
The London Borough of Hammersmith and Fulham are seeking suitable providers to deliver services to unpaid carers in the borough.
The Carers Hub contract supports us to meet our Care Act (2014) duties to carers. Services that the Carers Hub currently provides under this contract are:
• Carers assessments, reviews, support plans andpersonal budgets
• Social events and peer networking/support
• Information, advice and training on a range of topics.
• Signposting to other services where appropriate
• Forging partnerships with local charities and businesses to enhance the offer to carers.
Referrals for an assessment can be made to our Carers Hub from the Council, other professionals or as a self-referral. Council social workers are also able to conduct carers assessments as part of their work with the cared-for, but our Carers Hub provider does around 80% of the total annual carers assessments.
We are holding a market engagement event 1pm-2pm Thursday 1st May online using Microsoft Teams. We hope you will be able to join us but we will send the slides and a survey to any interested providers who are not able to attend.
Interested parties need to register on our tender portal https://www.capitalesourcing.com and send us your details via the messaging service
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
16 June 2025
Procedure
Special regime
Light touch
Contracting authority
London Borough of Hammersmith and Fuham
- Public Procurement Organisation Number: PHTW-6333-BQGD
Town Hall, king street
London
W6 9JU
United Kingdom
Email: procurement@lbhf.gov.uk
Website: https://www.capitalesourcing.com
Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham
Organisation type: Public authority - sub-central government