Scope
Reference
CO6091
Description
The procurement will provide the Council with a single Contractor to provide CCTV Maintenance. The contract will cover planned and reactive maintenance works of all CCTV cameras, control room and radio system. The current scope of services includes weekly visits to the Borough as well as a 24-hour call-out response and minor programming changes as and when required. Additional ad-hoc costs are incurred for new installations e.g. installation of a new camera. The call-out response (24-hour cover, 4-hour response and 24 hours best endeavour repairs) has proved invaluable in previous ICT network failures and is therefore a critical service for business continuity. This service is also utilised by other departments across the Council.
Contract 1. CO6091 CCTV Maintenance Service
Supplier
Contract value
- £920,000 excluding VAT
- £1,104,000 including VAT
Above the relevant threshold
Award decision date
4 February 2026
Date assessment summaries were sent to tenderers
19 February 2026
Standstill period
- End: 2 March 2026
- 8 working days
Earliest date the contract will be signed
2 March 2026
Contract dates (estimated)
- 31 March 2026 to 30 March 2029
- Possible extension to 30 March 2030
- 4 years
Description of possible extension:
1 x 12 month extension available
Main procurement category
Services
CPV classifications
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 92222000 - Closed circuit television services
Contract locations
- UKI - London
Information about tenders
- 3 tenders received
- 3 tenders assessed in the final stage:
- 3 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
Relovision Ltd
- Public Procurement Organisation Number: PNYV-7811-HQMH
Unit 53/54 Childerditch Hall Farm
Brentwood
CM13 3HD
United Kingdom
Email: sales@relovision.co.uk
Region: UKH36 - Heart of Essex
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. CO6091 CCTV Maintenance Service
Contracting authority
Tower Hamlets
- Public Procurement Organisation Number: PQBL-2673-MVYG
New Town Hall
London
E1 1BJ
United Kingdom
Contact name: Tolulope Shodipo
Telephone: +44 2073644099
Email: tolulope.shodipo@towerhamlets.gov.uk
Website: http://www.towerhamlets.gov.uk
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - sub-central government