Contract

Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services

  • HealthTrust Europe LLP (HTE)

F20: Modification notice

Notice identifier: 2025/S 000-015335

Procurement identifier (OCID): ocds-h6vhtk-02aebf (view related notices)

Published 15 April 2025, 4:03pm



Section one: Contracting authority/entity

one.1) Name and addresses

HealthTrust Europe LLP (HTE)

19 George Road

Edgbaston, Birmingham

Email

thrs@HTEPG.com

Telephone

+44 08458875000

Country

United Kingdom

Region code

UK - United Kingdom

Internet address(es)

Main address

https://healthtrusteurope.bravosolution.co.uk


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services

Reference number

SF052628

two.1.2) Main CPV code

  • 79540000 - Interpretation services

two.1.3) Type of contract

Services

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement at the time of conclusion of the contract:

HealthTrust Europe is seeking to establish a framework agreement for the supply of interpretation,translation and transcription services that includes scope for face to face Interpreting, telephone Interpreting, video/remote interpreting, non-spoken language services, translation, transcription and

managed service options on a scheduled and on demand basis, divided into two (2) lots.

Lot 1 covers on-site face-to-face interpreting for spoken languages, remote interpreting solutions for spoken and non-spoken languages, enabling the immediate connection to an interpreter on the telephone, by video, by video conferencing and/or via a secure app-based service alongside the provision of wider translation and transcription services.

Lot 2 covers services and solutions specialising in interpretation and translation work with non-spoken, deaf and deafblind people on-site or remotely via written, online, video and/or secure app-based solutions, including British Sign Language (BSL).

two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession

Duration in months

48

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.2) Administrative information

four.2.1) Contract award notice concerning this contract

Notice number: 2021/S 000-010062


Section five. Award of contract/concession

Contract No

N/A

five.2) Award of contract/concession

five.2.1) Date of conclusion of the contract/concession award decision:

1 May 2021

five.2.2) Information about tenders

The contract/concession has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor/concessionaire

All successful bidders as per original contract notice

19 George Road

Birmingham

B15 1NU

Email

thrs@HTEPG.com

Country

United Kingdom

NUTS code
  • UK - United Kingdom
The contractor/concessionaire is an SME

Yes

five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)

Total value of the procurement: £250,000,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

Legal Department, HealthTrust Europe LLP

19 George Road

Birmingham

B15 1NU

Email

thrs@HTEPG.com

Country

United Kingdom


Section seven: Modifications to the contract/concession

seven.1) Description of the procurement after the modifications

seven.1.1) Main CPV code

  • 79540000 - Interpretation services

seven.1.3) Place of performance

NUTS code
  • UK - United Kingdom

seven.1.4) Description of the procurement:

HealthTrust Europe is seeking to establish a framework agreement for the supply of interpretation,translation and transcription services that includes scope for face to face Interpreting, telephone Interpreting, video/remote interpreting, non-spoken language services, translation, transcription and

managed service options on a scheduled and on demand basis, divided into two (2) lots.

Lot 1 covers on-site face-to-face interpreting for spoken languages, remote interpreting solutions for spoken and non-spoken languages, enabling the immediate connection to an interpreter on the telephone, by video, by video conferencing and/or via a secure app-based service alongside the provision of wider translation and transcription services.

Lot 2 covers services and solutions specialising in interpretation and translation work with non-spoken, deaf and deafblind people on-site or remotely via written, online, video and/or secure app-based solutions, including British Sign Language (BSL).

seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession

Duration in months

52

In the case of framework agreements, provide justification for any duration exceeding 4 years:

The renewal of this tender coincided with the change in legislation to the Procurement Act which required a resetting of the procurement timetable. The impact would be the conclusion of the existing framework prior to the launch of the new one. Therefore we have extended by a further four months to continue to offer a compliant route to market in the interim

seven.1.6) Information on value of the contract/lot/concession (excluding VAT)

Total value of the contract/lot/concession:

£250,000,000

seven.1.7) Name and address of the contractor/concessionaire

All successful bidders as per original contract notice ref 2021-041133

19 George Road

Birmingham

B15 1NU

Email

thrs@HTEPG.com

Country

United Kingdom

NUTS code
  • UK - United Kingdom
The contractor/concessionaire is an SME

Yes

seven.2) Information about modifications

seven.2.1) Description of the modifications

Nature and extent of the modifications (with indication of possible earlier changes to the contract):

The renewal of this tender coincided with the change in legislation to the Procurement Act which required a resetting of the procurement timetable. The impact would be the conclusion of the existing framework prior to the launch of the new one. Therefore we have extended by a further four months to continue to offer a compliant route to market in the interim

seven.2.2) Reasons for modification

Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.

Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:

The renewal of this tender coincided with the change in legislation to the Procurement Act which required a resetting of the procurement timetable. The impact would be the conclusion of the existing framework prior to the launch of the new one. Therefore we have extended by a further four months to continue to offer a compliant route to market in the interim

seven.2.3) Increase in price

Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)

Value excluding VAT: £250,000,000

Total contract value after the modifications

Value excluding VAT: £250,000,000