- NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) on behalf of the Joint Commissioning Committee
- Aneurin Bevan University Health Board
- Betsi Cadwaladr University Health Board
- Cardiff and Vale University Health Board
- Cwm Taf Morgannwg University Health Board
- Hywel Dda University Health Board
- Powys Teaching Health Board
- Swansea Bay University Health Board
Scope
Description
NHS Wales Shared Services Partnership (NWSSP) are seeking to engage with potential suppliers to explore and understand the market for a Continuing Healthcare System (CHC) to be implemented across Wales.
The purpose of this event is to gather insights and feedback on the development, implementation, and support of an innovative and effective system to manage continuing healthcare services.
Contract dates (estimated)
- 1 December 2025 to 30 November 2028
- Possible extension to 30 November 2030
- 5 years
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKL - Wales
Engagement
Engagement deadline
30 June 2025
Engagement process description
The primary objective of this market engagement is to:
• Understand the current market offerings for continuing healthcare systems.
• Explore innovative solutions and best practices in the industry.
Scope of Engagement:
The scope of the engagement includes but is not limited to:
• An existing digital platform that meets the NHS framework for an end-to-end solution designed to manage patients, care packages, and payments
for all pathways, including, but not limited to, Mental Health and Children.
• System functionalities and features that support patient management, care coordination, and data integration.
• User interface design and usability.
• Streamlining administration processes and enhancing transparency for faster All Age Continuing Care (AACC) and Continuing
Healthcare (CHC) decisions.
• Integration with other data solutions to ensure seamless interoperability.
• Compatibility with all devices to ensure accessibility and usability across different platforms.
• Ability to utilise data from across the four nations where applicable.
• Compliance with regulatory and security standards.
• Data residency requirement, data must be held within Wales or, at a minimum, within the UK
• Integration capabilities with existing healthcare systems and technologies.
• Support and maintenance services
In line with the Procurement Act 2023, NHS Wales Procurement Services, in collaboration with NHS Wales Joint Commissioning Committee, wish to
hold a Market Engagement event to meet with service providers to determine the availability of a digital system to support Continuing
Healthcare in Wales.
The Preliminary Market Engagement event will be held virtually, via Microsoft Teams, across two days. The event will consist of a presentation to the market, on Friday 2nd May 2025, to give an overview of the project and give the market an opportunity to ask questions in an open forum. This will commence at 10:00am.
Day two will be held on Tuesday 6th May 2025, and will involve 1:1 sessions with the market in which they will be asked to provide a presentation of the solution they can offer. The scope for the provider presentations will be included within the group event on the 2nd May.
Next Steps - potential bidders who are interested in attending this event:
1. Are invited to express an interest to attend the group session on the 2nd May to the email address below - confirming the names of proposed attendees.
2. Please confirm if your organisation would like to book an individual slot on the 6th May 2025 to further discuss the requirements with NHS Wales
representatives and present on your organisations proposal.
3. Please confirm by Monday 28th April 2025 whether you require any materials in the medium of the Welsh Language.
Email to express interest: julia.goddard@wales.nhs.uk no later than Monday 28th April 2025.
Service providers should note that this engagement event together with any other soft market sounding in relation to this proposed
procurement, may not necessarily lead to a formal procurement and/or award of any contracts.
Further, that any information provided by service providers during this engagement event, may be used by NHS Wales to help to scope a
potential procurement/services and may also be shared widely with other potential bidders/providers.
Accordingly, potential bidders are advised not to share any confidential information and/or information they would not wish to be shared
more widely. NWSSP Procurement Services accepts no liability for any costs incurred by bidders as a result of attending the engagement
event.
Please note, this is not a call for competition but an opportunity for the providers within this market to meet with the NWSSP and representative from NHS Wales.
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
1 July 2025
Contracting authorities
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) on behalf of the Joint Commissioning Committee
- NHS Organisation Data Service: RQF
4-5 Charnwood Court,
Cardiff
CF14 3UZ
United Kingdom
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Aneurin Bevan University Health Board
- NHS Organisation Data Service: 7A6
St Cadoc's Hospital
Newport
NP18 3XQ
United Kingdom
Email: alex.curley@wales.nhs.uk
Region: UKL21 - Monmouthshire and Newport
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Betsi Cadwaladr University Health Board
- NHS Organisation Data Service: 7A1
Ysbyty Gwynedd
Gwynedd
LL57 2PW
United Kingdom
Email: wyn.owens@wales.nhs.uk
Region: UKL12 - Gwynedd
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Cardiff and Vale University Health Board
- NHS Organisation Data Service: 7A4
Woodland House
Cardiff
CF14 4HH
United Kingdom
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Cwm Taf Morgannwg University Health Board
- NHS Organisation Data Service: 7A5
Ynysmeurig House
Abercynon
CF45 4SN
United Kingdom
Email: Helen.c.James@wales.nhs.uk
Region: UKL15 - Central Valleys
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Hywel Dda University Health Board
- NHS Organisation Data Service: 7A2
St Davids Park
Carmarthen
SA31 3BB
United Kingdom
Region: UKL14 - South West Wales
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Powys Teaching Health Board
- NHS Organisation Data Service: 7A7
Bronllys Hospital
Brecon
LD3 0LY
United Kingdom
Email: wyn.owens@wales.nhs.uk
Region: UKL24 - Powys
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Swansea Bay University Health Board
- NHS Organisation Data Service: 7A3
1 Talbot Gateway
Port Talbot
SA12 7BR
United Kingdom
Email: keir.warner@wales.nhs.uk
Region: UKL17 - Bridgend and Neath Port Talbot
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Contact organisation
Contact NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) on behalf of the Joint Commissioning Committee for any enquiries.