Scope
Reference
CCBC/PROC320/26/SKA
Description
This notice is to inform the market of the Council’s intention to make a direct award to AI‑XON for the provision of Cognitive RPA, Intelligent Automation, AI Cloud Platform services, and Virtual Workforce support.
The award is required to ensure continuity of critical automated processes that underpin statutory and essential frontline Council services. These processes currently operate on the Blue Prism Cloud Platform, supported and maintained by AI‑XON, who have developed and customised several of the Council’s automation workflows.
Scope of Services
The direct award will cover:
- Licensing and access to the Blue Prism Cloud RPA platform
- Platform support and maintenance
- Business‑as‑usual (BAU) process support
- Support for the Council’s bespoke automation environment
Rationale for Direct Award
The Council intends to use this route on the basis of continuity of service and avoidance of disproportionate duplication of costs.
The Blue Prism Cloud licence and associated workflows will only be required for the next 12 months, after which the platform will be decommissioned as part of the Council’s wider automation roadmap. Procuring an alternative supplier for such a short period would result in:
- Significant onboarding and transition costs
- Avoidable handover effort and operational disruption
- Increased risk to the continuity of statutory processes
- Poor value for money due to the short duration of remaining platform use
AI‑XON has provided a competitive quotation aligned with the limited remaining requirement and offers a flexible commercial model that ensures the Council pays only for support used.
The proposed commercial terms offer a cost‑effective approach for a time‑limited requirement, ensuring that the Council continues to meet statutory obligations while avoiding unnecessary expenditure.
Contract 1. Provision of Cognitive RPA, Intelligent Automation & AI Cloud Platform & Virtual Workforce
Supplier
Contract value
- £82,988 excluding VAT
- £99,585.60 including VAT
Below the relevant threshold
Earliest date the contract will be signed
18 March 2026
Contract dates (estimated)
- 18 March 2026 to 18 March 2027
- 1 year, 1 day
Main procurement category
Services
CPV classifications
- 72513000 - Office automation services
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKL - Wales
Procedure
Procedure type
Below threshold - without competition
Supplier
AIXON DIGITAL LIMITED
- Companies House: 15711523
33 Bowden Hill, Lacock, Chippenham,
England,
SN15 2PP
United Kingdom
Email: adam.bujega@ai-xon.com
Region: UKK15 - Wiltshire CC
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Provision of Cognitive RPA, Intelligent Automation & AI Cloud Platform & Virtual Workforce
Contracting authority
Caerphilly County Borough Council
- Public Procurement Organisation Number: PWHP-2369-JPYL
Penallta House, Tredomen Park
Hengoed
CF82 7PG
United Kingdom
Contact name: Syed Khizar Ali
Telephone: +441443873567
Email: alisk@caerphilly.gov.uk
Website: http://www.caerphilly.gov.uk
Region: UKL16 - Gwent Valleys
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales