Scope
Reference
P655
Description
Digital Health and Care Wales (DHCW) requires a National Intelligent Integrated Audit Solution (NIIAS) to monitor user access to the NHS Wales single patient record, relevant national clinical applications and national repositories for all permitted users. This includes all 7 Health Boards and 5 of the 6 other statutory Organisational/trusts across Wales. DHCW is seeking a solution to:
1. Authoritatively process audit logs from specified systems to display dashboard information on user behaviour that enables the NHS Wales statutory organisations representative Information Governance leads the ability to understand specific behaviours via a dashboard.
2. Reference and integrate with NHS Wales systems to ingest and access audit logs via API connectivity and directly where necessary, referencing key national systems to validate the identity of patient and staff. This information should be attainable in real-time.
3. The application must be scalable and capable of integrating legacy connections and new requirements as they occur.
4. Host and deliver the solution on a cloud basis integrated with the DHCW network.
For full details of this requirement, please refer to the tender documents published in
eTenderWales, Jaggaer (formerly Bravo Solution) ITT 123305
Total value (estimated)
- £4,900,000 excluding VAT
- £5,880,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 8 June 2026 to 23 November 2030
- Possible extension to 23 November 2034
- 8 years, 5 months, 16 days
Description of possible extension:
Four (4) years in increments of two (2) years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
- 48000000 - Software package and information systems
Contract locations
- UKL - Wales
Participation
Legal and financial capacity conditions of participation
Please refer to the Welsh Procurement Specific Questionnaire (WPSQ - the Pre-Qualifying question set)
Technical ability conditions of participation
Please refer to the Welsh Procurement Specific Questionnaire (WPSQ - the Pre-Qualifying question set)
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
2 March 2026, 12:00pm
Tender submission deadline
17 March 2026, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
27 April 2026
Award criteria
| Name | Description | Type |
|---|---|---|
| Quality | Please refer to the tender documents for the full set of requirements. Can be found: https://etenderwales.ukp.app.jaggaer.com/web/login.shtml" target="_blank" class="govuk-link break-word" aria-label="https://etenderwales.ukp.app.jaggaer.com/web/login.shtml (opens in a new window)">https://etenderwales.ukp.app.jaggaer.com/web/login.shtml |
Quality |
| Price | Please refer to the tender documents for the full set of requirements. Can be found: https://etenderwales.ukp.app.jaggaer.com/web/login.shtml" target="_blank" class="govuk-link break-word" aria-label="https://etenderwales.ukp.app.jaggaer.com/web/login.shtml (opens in a new window)">https://etenderwales.ukp.app.jaggaer.com/web/login.shtml |
Price |
| Social Value | Please refer to the tender documents for the full set of requirements. Can be found: https://etenderwales.ukp.app.jaggaer.com/web/login.shtml" target="_blank" class="govuk-link break-word" aria-label="https://etenderwales.ukp.app.jaggaer.com/web/login.shtml (opens in a new window)">https://etenderwales.ukp.app.jaggaer.com/web/login.shtml |
Quality |
Weighting description
Please refer to the tender documents for the full set of requirements can be found:
https://etenderwales.ukp.app.jaggaer.com/web/login.shtml" target="_blank" class="govuk-link break-word" aria-label="https://etenderwales.ukp.app.jaggaer.com/web/login.shtml (opens in a new window)">https://etenderwales.ukp.app.jaggaer.com/web/login.shtml
For guidance:
Quality 35%
Social Value 10%
Price 55%
Other information
Payment terms
Please refer to the tender documents for the full set of requirements.
Description of risks to contract performance
Please note that the service delivered must be in accordance with the Terms and Conditions of the contract and will be managed in accordance with a formal contract management process.
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Justification for not publishing a preliminary market engagement notice
Pre Market Engagement was carried out under PCR15 in January 2025
Documents
Associated tender documents
https://etenderwales.ukp.app.jaggaer.com/web/login.shtml
All tender documentation can be found on the eTenderwales Jaggaer portal
Technical specifications to be met
https://etenderwales.ukp.app.jaggaer.com/web/login.shtml
All tender documents can be found on the eTenderwales Jaggaer portal
Contracting authority
Digital Health & Care Wales
- Public Procurement Organisation Number: PHXM-8593-WBPZ
Ty Glan-yr-Afon
Cardiff
CF11 9AD
United Kingdom
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - central government
Devolved regulations that apply: Wales