Scope
Description
This is a Transparency Notice to inform the market of the Cardiff and Vale University Health Board's intention to direct award the contract for the Maintenance and Support of a SALUD Dental Management System without competition to Titanium Solutions Ltd (formerly Two-Ten Health).
Contract 1. SALUD BROWSER BASED DENTAL MANAGEMENT SYSTEM
Supplier
Contract value
- £225,555.01 excluding VAT
- £270,666.01 including VAT
Above the relevant threshold
Earliest date the contract will be signed
6 March 2026
Contract dates (estimated)
- 7 March 2026 to 6 March 2029
- 3 years
Main procurement category
Goods
CPV classifications
- 48180000 - Medical software package
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - technical reasons
Legal framework: Procured under section 41 of the Procurement Act 2023 with Schedule 5 (technical reasons)—no competition due to technical exclusivity and continuity of service.
The SALUD system was procured via OJEU in 2009 and fully integrated across UDH; staff, clinicians, trainees, and students are trained and familiar with the system. It delivers a complete integrated electronic patient record, supports all clinical specialties (including orthodontics, oral surgery, maxillofacial), and is essential for managing trainees.
Titanium Solutions (previously Two Ten Health) proven integration with UHB systems (e.g., PMS) avoids significant disruption and cost that switching systems would cause. Alternative systems have been assessed and found unsuitable for hospital-based dental services and trainee supervision.
Supplier
Titanium Solutions Limited
- Public Procurement Organisation Number: PJJP-7666-PMBD
42 Clieveden Road
Southend-On-Sea
SS1 3BL
United Kingdom
Region: UKH31 - Southend-on-Sea
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. SALUD BROWSER BASED DENTAL MANAGEMENT SYSTEM
Contracting authority
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
- Public Procurement Organisation Number: PXWV-6492-CGMN
Woodland House, Maes-Y-Coed Rd
Cardiff
CF14 4HH
United Kingdom
Contact name: Sam Davies
Email: Sam.Davies8@wales.nhs.uk
Website: http://nwssp.nhs.wales/ourservices/procurement-services/
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales