Scope
Reference
C424767
Description
The aim of this procurement is to establish a commercial mechanism for Practice Level Support (PLS) services.
PLS is an improvement support programme for general practice that helps general practices to make operational changes for the benefit of patients and staff. For patients, benefits are in improved access and health outcomes, and for staff through increased productivity and reduced workload.
There are 7 contracts offered in 7 Lots, one for each region in England. The contracts are for 3 years with an option to extend for an additional year.
A supplier can bid for all 7 Lots but can only win up to 3, please see ITT documents for more details.
The contract will be used by NHS England as the main contracting authority but Integrated Care Boards (ICB's) will also be able to use the contract via clustering arrangements.
Market engagement for this project was carried out in November/December 2026 please see link to market engagement notice https://www.find-tender.service.gov.uk/Notice/073715-2025?origin=SearchResults&p=1
Total value (estimated)
- £48,000,000 excluding VAT
- £57,600,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 June 2026 to 31 May 2029
- Possible extension to 31 May 2030
- 4 years
Description of possible extension:
Up to 12 months extension, subject to available funding and satisfactory performance
Main procurement category
Services
CPV classifications
- 79411000 - General management consultancy services
- 85121100 - General-practitioner services
- 79410000 - Business and management consultancy services
Lot constraints
Maximum number of lots a supplier can be awarded: 3
Description of how multiple lots may be awarded:
How Lots will be awarded is set out in document 5 of the tender documents; Document 5 – Award & Win Restrictions
Lot 1. Midlands
Description
Practice Level support services in general practice in Midlands
Lot value (estimated)
- £9,600,000 excluding VAT
- £11,520,000 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. London
Description
Practice Level support services in general practice in London
Lot value (estimated)
- £9,120,000 excluding VAT
- £10,944,000 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. North East & Yorkshire
Description
Practice Level support services in general practice in North East & Yorkshire
Lot value (estimated)
- £7,200,000 excluding VAT
- £8,640,000 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 4. North West England
Description
Practice Level support services in general practice in North West England
Lot value (estimated)
- £7,200,000 excluding VAT
- £8,640,000 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 5. South East England
Description
Practice Level support services in general practice in South East England
Lot value (estimated)
- £6,240,000 excluding VAT
- £7,488,000 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 6. East of England
Description
Practice Level support services in general practice in East of England
Lot value (estimated)
- £4,800,000 excluding VAT
- £5,760,000 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 7. South West England
Description
Practice Level support services in general practice in South West England
Lot value (estimated)
- £3,840,000 excluding VAT
- £4,608,000 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Participation
Legal and financial capacity conditions of participation
Lot 1. Midlands
Lot 2. London
Lot 3. North East & Yorkshire
Lot 4. North West England
Lot 5. South East England
Lot 6. East of England
Lot 7. South West England
As detailed in the Supplier Information questionnaire
Technical ability conditions of participation
Lot 1. Midlands
Lot 2. London
Lot 3. North East & Yorkshire
Lot 4. North West England
Lot 5. South East England
Lot 6. East of England
Lot 7. South West England
As detailed in the Supplier Information questionnaire
Particular suitability
Lot 1. Midlands
Lot 2. London
Lot 3. North East & Yorkshire
Lot 4. North West England
Lot 5. South East England
Lot 6. East of England
Lot 7. South West England
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
4 March 2026, 5:00pm
Tender submission deadline
16 March 2026, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
18 May 2026
Award criteria
| Name | Description | Type |
|---|---|---|
| Technical | 60% |
Quality |
| Social Value | 10% |
Quality |
| Commercial | 30% |
Cost |
Weighting description
Quality
Other information
Payment terms
As detailed in the commercial schedule
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Justification for not publishing a preliminary market engagement notice
UK2 notice was published, referenced UK-5443
Contracting authority
NHS England
- Public Procurement Organisation Number: PDPT-3135-BWWY
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
United Kingdom
Email: commercial@nhs.net
Website: https://www.england.nhs.uk/
Region: UKI45 - Lambeth
Organisation type: Public authority - central government