Section one: Contracting authority
one.1) Name and addresses
ESPO
Barnsdale Way, Grove Park, Enderby
Leicester
LE19 1ES
Contact
Communities and Technologies Procurement Team
Telephone
+44 1162657928
Country
United Kingdom
NUTS code
UKF21 - Leicester
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Other activity
Local Authority Services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
203_21 Technology Enabled Care (TEC) Products and Services
Reference number
203_21
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
This framework agreement will include a direct call off catalogue and a list of pre-approved specialist providers of technology enabled care services, including telecare and telehealth services and equipment, monitoring, response services, lifestyle monitoring, analytics and consultancy. The framework is intended to meet the needs of a fully outsourced provision as well as the purchase of individual pieces of equipment.
Additional information: ESPO has established a commercial trading company, ESPO Trading Ltd, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Ltd on materially similar terms to that found in the tender pack to be entered into by ESPO itself.
Any second framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Ltd may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only.
An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the framework agreement.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £120,000,000
two.2) Description
two.2.1) Title
Technology Enabled Care Products and Services Catalogue (Products and commoditised Services)
Lot No
1
two.2.2) Additional CPV code(s)
- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 31625100 - Fire-detection systems
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 33195200 - Central monitoring station
- 33196200 - Devices for the disabled
- 35100000 - Emergency and security equipment
- 45000000 - Construction work
- 48000000 - Software package and information systems
- 50000000 - Repair and maintenance services
- 51000000 - Installation services (except software)
- 64000000 - Postal and telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support
- 73200000 - Research and development consultancy services
- 75200000 - Provision of services to the community
- 79711000 - Alarm-monitoring services
- 80000000 - Education and training services
- 85323000 - Community health services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Technology enabled care products and services catalogue (products and commoditised Services). The catalogue will be mainly accessed for direct call off by customers.
two.2.5) Award criteria
Quality criterion - Name: Non-price / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: Yes
Description of options
The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.7 includes the option period.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Technology Enabled Care Services (Outsourced Services Including Products as Part of the Service)
Lot No
2
two.2.2) Additional CPV code(s)
- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 31625100 - Fire-detection systems
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 33195200 - Central monitoring station
- 33196200 - Devices for the disabled
- 35100000 - Emergency and security equipment
- 45000000 - Construction work
- 48000000 - Software package and information systems
- 50000000 - Repair and maintenance services
- 51000000 - Installation services (except software)
- 64000000 - Postal and telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support
- 73200000 - Research and development consultancy services
- 75200000 - Provision of services to the community
- 79711000 - Alarm-monitoring services
- 85323000 - Community health services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Technology enabled care services (outsourced services including products as part of the service) accessed by further competition. This lot can be used to procure a completely outsourced service or individual elements as required.
two.2.5) Award criteria
Quality criterion - Name: Non-price / Weighting: 70
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 20
two.2.11) Information about options
Options: Yes
Description of options
The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated in Section II.1.7 includes the option period.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 232-573924
Section five. Award of contract
Lot No
1
Title
Technology Enabled Care Products and Services Catalogue (Products and commoditised Services)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 June 2021
five.2.2) Information about tenders
Number of tenders received: 55
Number of tenders received from SMEs: 40
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 55
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
accuRx Limited
27 Downham Road,
London
N1 5AA
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Alcove Limited
Longcroft House, 2-8 Victoria Avenue,
London
EC2M 4NS
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Alcuris Ltd
ATIC, 5 Oakwood Drive,
Loughborough
LE11 3QF
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Alertacall Ltd
45 Crescent Road,
Windermere
LA23 1BL
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Appello Smart Living Solutions
Oregon House, 19 Queensway,
New Milton
BH25 5NN
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Brain in Hand
Hampton House, 23 Longbrook Street,
Exeter
EX4 6AB
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Broomwell Healthwatch Ltd
7th floor Boulton House, 17-21 Chorlton Street,
Manchester
M1 3HY
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
HAS Technology Limited
Stowe House, St Chads Road,
Lichfield
WS13 6TJ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Chiptech International Limited
Health Innovation One, Sir John Fisher Drive, Lancaster University,
Lancaster,
LA1 4AT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Chubb Fire & Security Limited
Littleton Road,
Ashford,
TW15 1TZ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Everon Group Ltd – Everon UK Ltd
182 Balcombe Road,
Horley,
RH6 9ER
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Helpline Ltd
1 Harley Street,
London,
W1G QD
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Karantis 360 Limited
85 Great Portland Street,
London,
W1W 7LT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Legrand Electric Ltd
20 Great King Street North,
Birmingham,
B19 2LF
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Lifeline24 Limited
11 Robberds Way, Bowthorpe Employment Area,
Norwich,
NR5 9JF
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
NEW Lifeline - Redditch Borough Council
Town Hall, Walter Stranz Square,
Redditch
B98 8AH
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Secure Meters (UK) Limited
Secure House, Lulworth Close, Chandler’S Ford,
Eastleigh
SO53 3TL
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
TeleAlarm Europe GmbH
Hertzstraße 2,
Leipzig
04329
Country
Germany
NUTS code
- DE - Germany
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Limited
Whitley Lodge,
Whitley Bridge
DN14 0HR
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Worcestershire Telecare Ltd I&P trading as amica24
3 Foley Grove, Foley Business Park,
Kidderminster,
DY11 7PT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £20,000,000
Section five. Award of contract
Lot No
2
Title
Technology Enabled Care Services (Outsourced Services Including Products as Part of the Service)
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
2 June 2021
five.2.2) Information about tenders
Number of tenders received: 55
Number of tenders received from SMEs: 40
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 55
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Alcove Limited
Longcroft House, 2-8 Victoria Avenue,
London,
EC2M 4NS
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Alertacall Ltd
45 Crescent Road,
Windermere
LA23 1BL
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Appello Smart Living Solutions
Oregon House, 19 Queensway,
New Milton
BH25 5NN
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Baywater Healthcare UK Ltd
Wulvern House, Electra Way,
Crewe
CW1 6GW
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Broomwell Healthwatch Ltd
7th floor Boulton House, 17-21 Chorlton Street,
Manchester,
M1 3HY
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Bracknell Forest Borough Council (Forestcare)
Time Square, Market St,
Bracknell,
RG12 1JD
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Helpline Ltd
1 Harley Street,
London,
W1G QD
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Lifeline24 Limited
11 Robberds Way, Bowthorpe Employment Area,
Norwich,
NR5 9JF
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Medequip Assistive Technology Limited
Unit 2, The Summit Centre, Skyport Drive, Harmondsworth,
West Drayton,
UB7 0LJ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Redditch Borough Council
Town Hall, Walter Stranz Square,
Redditch
B98 8AH
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Nottingham Rehab Limited (trading as NRS Healthcare)
Sherwood House, Cartwright Way, Forest Business Park, Bardon Hill,
Coalville
LE67 1UB
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
PA Consulting Services Limited
10 Bressenden Place, Westminster,
London,
SW1E 5DN
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Progress Housing Association Limited T/A Progress Lifeline
Sumner House, 21 King Street,
Leyland
PR25 2LW
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Red Alert Telecare Ltd
Unit 1 The Courtyard, Orbital Park,
Ashford
TN24 0SY
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Secure Meters (UK) Limited
Secure House, Lulworth Close, Chandler’S Ford,
Eastleigh
SO53 3TL
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Socitm Advisory Limited
8a Basset Court, Grange Park,
Northampton,
NN4 5EZ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Spirit Healthcare Ltd
Spirit House, 1a Saffron Way,
Leicester,
LE2 6UP
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
TEC Services Association CIC
Suite 8, Wilmslow House, Grove Way,
Wilmslow,
SK9 5AG
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Limited
Whitley Lodge,
Whitley Bridge
DN14 0HR
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Urban Foresight Limited
8 The Crescent,
Newcastle upon Tyne,
NE7 7ST
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Wealden & Eastbourne Lifeline Limited (Doro Care UK)
Units 3 & 4 Technology Business Park, Moy Avenue,
Eastbourne,
BN22 8LD
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.3) Name and address of the contractor
Worcestershire Telecare Ltd I&P trading as amica24
3 Foley Grove, Foley Business Park,
Kidderminster,
DY11 7PT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £100,000,000
Section six. Complementary information
six.3) Additional information
As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal
six.4) Procedures for review
six.4.1) Review body
The Royal Court of Justice
The Strand
London
WC2A 2LL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Information on deadlines(s) for review procedures can be found in Part 3, Chapter 6 of the Public Contracts Regulations 2015.