Section one: Contracting authority
one.1) Name and addresses
Durham County Council
County Hall
DURHAM
DH15UL
Contact
Mackenzie Heath
Telephone
+44 3000264859
Country
United Kingdom
Region code
UKC14 - Durham CC
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Care Connect Digital Upgrade - Alarm Receiving Centre Platform
Reference number
DN713379
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform.
Due to the impending switch off of the analogue phone network (PSTN), to be completed by
December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital
personal alarms and communication with other digital equipment.
The scope of this arrangement may be extended to include any new or emerging
technologies or products to support or enhance the Alarm Receiving Centre platform.
This procurement is issued under an Open Tender (Find a Tender Service Threshold)
Process.
The expected start date for the proposed contract is 1st May 2024.
The expected end date for the proposed contract is 30th April 2027.
The proposed contract is to be let with two options to extend for a further 36-months per
extension period from the actual end date.
Proposed extension period 1: 1st May 2027 - 30th April 2030.
Proposed extension period 2: 1st May 2023 - 30th April 2033.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £1,003,302 / Highest offer: £2,000,000 taken into consideration
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKC14 - Durham CC
two.2.4) Description of the procurement
This contract is for the Care Connect Digital Upgrade - Alarm Receiving Centre Platform.
Due to the impending switch off of the analogue phone network (PSTN), to be completed by
December 2025, a digital upgrade is required for our ARC to enable the monitoring of digital
personal alarms and communication with other digital equipment.
The scope of this arrangement may be extended to include any new or emerging
technologies or products to support or enhance the Alarm Receiving Centre platform.
This procurement is issued under an Open Tender (Find a Tender Service Threshold)
Process.
The expected start date for the proposed contract is 1st May 2024.
The expected end date for the proposed contract is 30th April 2027.
The proposed contract is to be let with two options to extend for a further 36-months per
extension period from the actual end date.
Proposed extension period 1: 1st May 2027 - 30th April 2030.
Proposed extension period 2: 1st May 2023 - 30th April 2033.
two.2.5) Award criteria
Quality criterion - Name: Project Implementation Plan / Weighting: 20
Quality criterion - Name: Data Migration and Validation / Weighting: 5
Quality criterion - Name: Hosting Security Compliance / Weighting: 5
Quality criterion - Name: Desirable Requirements / Weighting: 5
Quality criterion - Name: System Demonstrations / Weighting: 35
Price - Weighting: 30
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-006455
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 April 2024
five.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Chubb Fire & Security Limited
Chubb House, Shadsworth Road, Blackburn
Lancashire
BB1 2PR
Country
United Kingdom
NUTS code
- UKC14 - Durham CC
Companies House
00524469
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,003,302
Lowest offer: £1,003,302 / Highest offer: £2,000,000 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Durham County Council
County Hall
Durham
DH1 5UL
Country
United Kingdom