Section one: Contracting authority
one.1) Name and addresses
NHS England
Quarry House
Leeds
LS2 7UE
Contact
Liz Salter
Telephone
+44 7783816062
Country
United Kingdom
NUTS code
UKE - Yorkshire and the Humber
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS Volunteer Responder Service Platform
Reference number
C76510
two.1.2) Main CPV code
- 72416000 - Application service providers
two.1.3) Type of contract
Services
two.1.4) Short description
NHS England is seeking bids for a digital platform/application to retain and grow the NHS Volunteer Responder Service
two.1.5) Estimated total value
Value excluding VAT: £5,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72212000 - Programming services of application software
- 48611000 - Database software package
- 72212332 - Scheduling software development services
- 72413000 - World wide web (www) site design services
- 48219300 - Administration software package
- 72260000 - Software-related services
- 72268000 - Software supply services
- 48517000 - IT software package
- 48330000 - Scheduling and productivity software package
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The NHS Volunteer Responder Service was created as part of the Emergency Response to Covid and was put in place to support clinically vulnerable people that were affected by shielding guidance and to support the NHS.
We now have secured a national body of NHS Volunteer Responders that remain available to support the NHS through a suite of micro volunteering roles/tasks and in ‘short term/emergency situations. We want to retain and grow this cohort of Volunteers and the ability to deploy them through a digital platform / app.
Objectives:
• Have an accessible and easy to use website and mobile app to support recruitment, management, and deployment of NHS Volunteer Responders, including potential to work with multiple agencies to deploy volunteers.
• To support the development of volunteer roles that support the NHS (and potentially adult social care) to reduce pressure on services and enable better outcomes for patients and service recipients
• Provide data and intelligence around the usage of the service; the scheduling and/or deployment of volunteers and the service needs (numbers and types of referrals).
The contract is for a period of 3 years plus 2 x 12 months extension
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £5,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
A new notice will be published upon expiry of the contract and any extension period if taken up
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-005985
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 July 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
4 July 2022
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
NHS England
Skipton House, 80 London Road
London
SE1 6LH
Country
United Kingdom