Section one: Contracting authority
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
2nd Floor, Woodland House, Maes-Y-Coed Road
Cardiff
CF14 4HH
Contact
Marisa Riley
Telephone
+44 2921501085
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
SERVICE USER AND CARER INVOLVEMENT SERVICE
Reference number
CAV-MSPP-(25-26) 261
two.1.2) Main CPV code
- 85121270 - Psychiatrist or psychologist services
two.1.3) Type of contract
Services
two.1.4) Short description
The Mental Health Clinical Board in Cardiff and Vale UHB plans to recommission the Service User and Carer Representation Service, which strengthens the voice of people with lived experience and their carers through co production, training, and involvement in service planning.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85121270 - Psychiatrist or psychologist services
two.2.3) Place of performance
NUTS codes
- UKL22 - Cardiff and Vale of Glamorgan
two.2.4) Description of the procurement
The Service User and Carer Representation Service is a specialist third sector‑led model designed to strengthen the voice and influence of people with lived experience of mental health issues, and their carers, across Cardiff and the Vale of Glamorgan. The service provides structured opportunities for meaningful involvement in the planning and review of mental health services, alongside training, capacity building, information sharing and signposting. Operating within a context of rising demand and strong national expectations around co‑production, the service plays an essential role in supporting recovery‑focused, person‑centred care. Delivery is typically undertaken by experienced local third sector organisations with strong community presence, though challenges such as workforce capacity and financial sustainability remain. Providers must demonstrate robust governance, accessibility, Welsh language compliance and high‑quality engagement practice. Overall, this is a specialised and essential service area with growing demand and clear alignment to local and national mental health policy.
two.3) Estimated date of publication of contract notice
4 March 2026
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime Wales (PSR Wales) intended approach notice. The awarding of this contract is subject to the Health Services (Provider Selection Regime) (Wales) Regulations 2025. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015/Procurement Act 2023 do not apply to this award.
The award decision makers for this Contract will be the relevant people within the Health Board who manage the provision of care for Mental Health.
The intention is to utilise the Most Suitable Provider Process.
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=161692.
(WA Ref:161692)