Section one: Contracting authority
one.1) Name and addresses
Monmouthshire County Council
County Hall, Rhadyr
Usk
NP15 1GA
Socialcare.Procurement@cardiff.gov.uk
Country
United Kingdom
NUTS code
UKL21 - Monmouthshire and Newport
Internet address(es)
Main address
http://www.monmouthshire.gov.uk
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0277
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Other activity
Domiciliary Care
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
South Monmouthshire Domiciliary Care and Support – Block Contracts
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
Long term care and support in the South of Monmouthshire to include the provision of personal care for older people, people with disabilities and mental health needs and people with dementia. The tender will comprise of three block contracts, which will be the primary mechanism for the delivery of long-term domiciliary care and support in the South of the county. Following the procurement process, a single designated Care Provider will deliver all Block Contract domiciliary care and support services in their respective Lot area. Care and support will be delivered in a way which seeks to focus the service on the quality of the intervention and the benefit it achieves, and not just on time and task. Promoting independence and reducing unnecessary dependence on services through an enabling and strengths-based approach, signpost people to access the resources available in our communities.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,605,518,400
two.2) Description
two.2.1) Title
The Levels and Rural
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85310000 - Social work services
two.2.3) Place of performance
NUTS codes
- UKL21 - Monmouthshire and Newport
two.2.4) Description of the procurement
To respond to the current challenges within the domiciliary care sector in South Monmouthshire we need to manage and deliver domiciliary care in a way that ensures both current and predicted demand for the service can be met.
We aim to ensure:
The provision of sustainable high quality domiciliary care to those with an assessed need within Monmouthshire.
Increased capacity and resilience within the domiciliary care sector both now and into the future.
Improved outcomes for individuals who need or may need care in the future, through targeted reablement and best use of capacity.
Maximization of the cost effectiveness of the care.
Improved and standardised terms and conditions for the independent sector domiciliary care workforce supporting with stability of workforce within providers.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Chepstow Town and Rural
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85310000 - Social work services
two.2.3) Place of performance
NUTS codes
- UKL21 - Monmouthshire and Newport
two.2.4) Description of the procurement
To respond to the current challenges within the domiciliary care sector in South Monmouthshire we need to manage and deliver domiciliary care in a way that ensures both current and predicted demand for the service can be met.
We aim to ensure:
The provision of sustainable high quality domiciliary care to those with an assessed need within Monmouthshire.
Increased capacity and resilience within the domiciliary care sector both now and into the future.
Improved outcomes for individuals who need or may need care in the future, through targeted reablement and best use of capacity.
Maximization of the cost effectiveness of the care.
Improved and standardised terms and conditions for the independent sector domiciliary care workforce supporting with stability of workforce within providers.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Caldicot Town
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85310000 - Social work services
two.2.3) Place of performance
NUTS codes
- UKL21 - Monmouthshire and Newport
two.2.4) Description of the procurement
To respond to the current challenges within the domiciliary care sector in South Monmouthshire we need to manage and deliver domiciliary care in a way that ensures both current and predicted demand for the service can be met.
We aim to ensure:
The provision of sustainable high quality domiciliary care to those with an assessed need within Monmouthshire.
Increased capacity and resilience within the domiciliary care sector both now and into the future.
Improved outcomes for individuals who need or may need care in the future, through targeted reablement and best use of capacity.
Maximization of the cost effectiveness of the care.
Improved and standardised terms and conditions for the independent sector domiciliary care workforce supporting with stability of workforce within providers.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-033923
Section five. Award of contract
Lot No
1
Title
Chepstow Town and Rural
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 March 2025
five.2.2) Information about tenders
Number of tenders received: 16
Number of tenders received from SMEs: 13
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 16
Number of tenders received by electronic means: 16
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
G P HOMECARE LIMITED
Mercia House, 15 Galena Close
Tamworth
B774AS
Country
United Kingdom
NUTS code
- UKL21 - Monmouthshire and Newport
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £6,151,682.30
Section five. Award of contract
Lot No
2
Title
Caldicot Town
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 March 2025
five.2.2) Information about tenders
Number of tenders received: 16
Number of tenders received from SMEs: 13
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 16
Number of tenders received by electronic means: 16
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
CARE QUALITY SERVICES LIMITED
Crown House Stephenson Road, Severalls Industrial Park
Colchester
CO49QR
Country
United Kingdom
NUTS code
- UKL21 - Monmouthshire and Newport
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,075,274
Section five. Award of contract
Lot No
3
Title
The Levels and Rural
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 March 2025
five.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 9
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 11
Number of tenders received by electronic means: 11
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
LOUGHER HOME CARE LIMITED
Flat 3, Bell House The Square, Magor
Caldicot
NP263HY
Country
United Kingdom
NUTS code
- UKL21 - Monmouthshire and Newport
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,565,234
Section six. Complementary information
six.3) Additional information
(WA Ref:149566)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom