Section one: Contracting entity
one.1) Name and addresses
ABELLIO EAST ANGLIA LTD
18-20 , St Andrews House, St Andrews Street
London
EC4A 3AG
Contact
Lisa Hepburn
lisa.hepburn@greateranglia.co.uk
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.greateranglia.co.uk/
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
http://redirect.transaxions.com/events/8tsi5
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
http://redirect.transaxions.com/events/8tsi5
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Service Quality Auditing Regime
two.1.2) Main CPV code
- 79212000 - Auditing services
two.1.3) Type of contract
Services
two.1.4) Short description
Abellio East Anglia Limited t/a Greater Anglia require the development and implementation of a 'Service Quality Regime' (SQR).
The objective of the SQR is to identify an independent auditor who has the ability to conduct periodic assessments to audit our stations, people and fleet assets, and to ensure a continued level of high performance via ongoing audits and monitoring.
Previously there has not been a requirement of this type in place on GA. As such we require an initial start-up and ongoing inspection regime to be introduced across all stations and trains that we operate, including of our colleagues and online presence.
As a major hub for our services, there is also a requirement for biannual inspections to be completed at Liverpool Street station despite it being operated by Network Rail.
two.1.5) Estimated total value
Value excluding VAT: £2,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH1 - East Anglia
- UKH3 - Essex
- UKI4 - Inner London – East
Main site or place of performance
The service would be performed across the Greater Anglia network, which currently consists of 134 stations.
two.2.4) Description of the procurement
Greater Anglia are requesting proposals for the overall auditing service that is to be conducted as part of the Service Quality Regime (SQR).
It is envisaged that the procurement and subsequent contract will require an initial asset tagging exercise that will need to be conducted as part of the overall service.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
The current requirements will be reviewed on a periodic basis.
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Maximum number: 6
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
26 July 2021
Local time
12:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
4 August 2021
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
The Utilities Contracts Regulations 2016 ("Regulations") do not apply to Abellio East Anglia Limited (AEA), between AEA or to this project. Neither the issue of an Invitation to Tender ("ITT") nor the selection of any bidder, nor any other document, contact or conduct in connection with this ITT constitutes any acceptance by us that the Regulations apply to the project covered by this ITT, create any liability, assumption of liability or legal relationship under the Regulations, or an agreement by us to abide by those Regulations. The ITT procurement process and any subsequent contract awarded will be subject to English law and the exclusive jurisdiction of the English courts. By participating in the any ITT process a Bidder agrees to be bound by the above conditions and limitations. This notice must be read in conjunction with the all instructions to Bidders contained within this document.
six.4) Procedures for review
six.4.1) Review body
Abellio East Anglia Limited
18-20 St Andrews House, St Andrews Street
London
EC4A 3AG
Country
United Kingdom