Section one: Contracting authority
one.1) Name and addresses
Foreign Commonwealth and Development Office
King Charles Street
London
SW1A 2AH
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://fco.bravosolution.co.uk/web/login.html
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Ground Maintenance Services to British High Commission, New Delhi
two.1.2) Main CPV code
- 77314000 - Grounds maintenance services
two.1.3) Type of contract
Services
two.1.4) Short description
Ground Maintenance Services to British High Commission, New Delhi
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: 21,939,663 INR
two.2) Description
two.2.3) Place of performance
NUTS codes
- IN - India
Main site or place of performance
British High Commission, New Delhi
two.2.4) Description of the procurement
Ground Maintenance Services to British High Commission, New Delhi
two.2.5) Award criteria
Quality criterion - Name: Please provide details of up to 3 contracts, from both the private and public sector that are relevant to the Authority’s requirement. Contracts for these services should have been performed within the past 2 years. Please include names, address, contact person and a short description of type of service provided (site visits of at least 1 currently managed sites). / Weighting: 8
Quality criterion - Name: Please set out how you will ensure that all staff are fully vetted and meet the required qualifications prior to and during the contract period. Please include your standard operating procedures for recruitment and vetting of supervisors and grounds person and information on average length of staff retention within the period of the contract provided. / Weighting: 4
Quality criterion - Name: Please describe your approach and methodology to performing each element of the requirement of this contract as described in the Statement of Service Requirement (see Attachment). For each element please indicate the methods you will use to deliver the service of the contract. / Weighting: 4
Quality criterion - Name: Please provide details of Quality Assurance procedures and monitoring procedures for the delivery of the services of the contract. / Weighting: 4
Quality criterion - Name: Please provide training module and plans that you provide to your grounds person and Supervisors prior to and during the contract period. / Weighting: 4
Quality criterion - Name: Please provide an escalation matrix for how you will monitor and respond to customer complaints. / Weighting: 4
Quality criterion - Name: Provide details of the social security benefits provided to the employees (Like ESI, PF, Leave entitlements and adherence to minimum wages as notified by the respective State Government. / Weighting: 4
Quality criterion - Name: Please provide a detailed plan outlining your arrangements for the effective and smooth take-over/mobilisation of the services (highlighting any anticipated problems and mitigation plans). Please include a timetable. / Weighting: 4
Quality criterion - Name: Provide sample CVs of your Managers & Supervisors, who could be deputed for this assignment. Each should have a minimum of 3 years’ experience in the role. / Weighting: 4
Cost criterion - Name: A full assessment of the total price breakdown for the full Contract Period in the format requested. This MUST be in the format of the spreadsheet at Attachment 5 - Schedule of Prices & Rates Structure for the FCDO. Failure to provide a pricing submission in the format requested may invalidate your tender proposal. / Weighting: 60
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Ground Maintenance Services to British High Commission, New Delhi
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-002104
Section five. Award of contract
Contract No
4889
Title
Ground Maintenance Services to British High Commission, New Delhi
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 June 2021
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
G4S Facility Services ( India) Pvt Ltd.
Tower A, Fifth Floor, Unitech World (Cyber Park)
Sector – 39, Gurgaon – 122001,Haryana,India
122001
Country
India
NUTS code
- IN - India
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: 21,939,663 INR
Section six. Complementary information
six.3) Additional information
Ground Maintenance Services to British High Commission, New Delhi
six.4) Procedures for review
six.4.1) Review body
Foreign, Commonwealth & Development Office
Kings Charles Street
London
SW1A 2AH
Country
United Kingdom