Section one: Contracting authority
one.1) Name and addresses
Norfolk County Council
County Hall, Martineau Lane
Norwich
NR1 2DH
Country
United Kingdom
NUTS code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/norfolkcc/aspx/Home
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Family Support, Assessment and Therapy Framework - Jan 23 Re-Opening
Reference number
NCCT42455.2
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Following the re-opening of Norfolk County Council's Framework Agreement for the provision of Family Support, Assessment and Therapy services, the Council have made further appointments to the framework.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,162,000
two.2) Description
two.2.1) Title
Family Support
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
Main site or place of performance
Norfolk
two.2.4) Description of the procurement
Following the re-opening of Norfolk County Council's Framework Agreement for the provision of Family Support, Assessment and Therapy services, the Council have made further appointments to the framework. Lot 1 covers family support with services required under this lot as follows: family support, home based family support, community-based support, therapeutic support, intensive parenting & domestic support, family support for children with additional needs, support for parenting teenagers, non-violent resistance, practical living support, independent living skills, personal care, positive activities, respite care, short breaks, child minding. Full details of the requirements under Lot 1 can be found in the procurement documents.
two.2.5) Award criteria
Quality criterion - Name: Quality and Standards / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Emergency Family Support
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
Main site or place of performance
Norfolk
two.2.4) Description of the procurement
Following the re-opening of Norfolk County Council's Framework Agreement for the provision of Family Support, Assessment and Therapy services, the Council have made further appointments to the framework. Lot 2 covers emergency family support with services required under this lot as follows: urgent response family support, 24/7 family support, emergency/crisis support. Full details of the requirements under Lot 2 can be found in the procurement documents.
two.2.5) Award criteria
Quality criterion - Name: Quality and Standards / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Independent Social Work
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
Main site or place of performance
Norfolk
two.2.4) Description of the procurement
Following the re-opening of Norfolk County Council's Framework Agreement for the provision of Family Support, Assessment and Therapy services, the Council have made further appointments to the framework. Lot 3 covers independent social work with services required under this lot as follows: community based assessment, assessed parental contact, psychological assessment, family group conference, care proceedings, report writing (section 7, 29, 37, form f), viability assessment, special guardianship order, life story, child permanence report, later in life letter. Full details of the requirements under Lot 3 can be found in the procurement documents.
two.2.5) Award criteria
Quality criterion - Name: Quality and Standards / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Assessment
Lot No
4
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
Main site or place of performance
Norfolk
two.2.4) Description of the procurement
Following the re-opening of Norfolk County Council's Framework Agreement for the provision of Family Support, Assessment and Therapy services, the Council have made further appointments to the framework. Lot 4 covers assessment with services required under this lot as follows: psychological assessments - all kinds, court-directed psychological assessments, cognitive assessment, mental capacity assessments, pre-birth assessment, forensic risk assessment, protective carers assessment, parenting assessment, parenting assessment for learning disabilities (e.g. PAMS or alternative software), attachment assessment, foetal alcohol syndrome assessment, sexualised behaviour assessment, AIMS assessment, sensory integration assessment (e.g. NMT), SALT assessment, autism assessment, ADD or ADHD assessment, psychiatric assessment, paediatric assessment, any other assessment. Full details of the requirements under Lot 4 can be found in the procurement documents.
two.2.5) Award criteria
Quality criterion - Name: Quality and Standards / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Therapy
Lot No
5
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
Main site or place of performance
Norfolk
two.2.4) Description of the procurement
Following the re-opening of Norfolk County Council's Framework Agreement for the provision of Family Support, Assessment and Therapy services, the Council have made further appointments to the framework. Lot 5 covers therapy with services required under this lot as follows: psychological therapy, creative arts & nature-based therapies, integration therapy, therapy consultations, play therapy, filial therapy, VIG practitioner, Theraplay (between 20-28 sessions typically), Dyadic Developmental Psychotherapy (DPP), therapeutic parenting, systemic family or network therapy, direct child psychotherapy, narrative therapy, sleep counselling, sensory therapy, cognitive analytical therapy, Eye Movement Desensitisation and Reprocessing Therapy (EMDR), CBT, DBT, mentoring/child sexual exploitation, sexual abuse therapy, sexualised behaviour therapy, therapy for sexually harmful behaviours, other therapeutic services. Full details of the requirements under Lot 6 can be found in the procurement documents.
two.2.5) Award criteria
Quality criterion - Name: Quality and Standards / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Other
Lot No
6
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKH17 - Breckland and South Norfolk
- UKH16 - North and West Norfolk
- UKH15 - Norwich and East Norfolk
Main site or place of performance
Norfolk
two.2.4) Description of the procurement
Following the re-opening of Norfolk County Council's Framework Agreement for the provision of Family Support, Assessment and Therapy services, the Council have made further appointments to the framework. Lot 6 covers other services with services required under this lot as follows: hair strand or blood analysis, DNA analysis, SCRAM bracelets, house clear & clean/laundry, hoarding support. Full details of the requirements under Lot 6 can be found in the procurement documents.
two.2.5) Award criteria
Quality criterion - Name: Quality and Standards / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-000517
Section five. Award of contract
Lot No
1
Title
Family Support
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 March 2023
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 7
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Canaries Solutions Ltd
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Invent Heath Limited
Glasgow
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
JMR Recruitment Ltd
Thetford
Country
United Kingdom
NUTS code
- UKH17 - Breckland and South Norfolk
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Liz Hadcroft Consultancy
Mulbarton
Country
United Kingdom
NUTS code
- UKH17 - Breckland and South Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Temen Limited
Ipswich
Country
United Kingdom
NUTS code
- UKH14 - Suffolk
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £2,500,000
Total value of the contract/lot: £2,500,000
Section five. Award of contract
Lot No
2
Title
Emergency Family Support
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 March 2023
five.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 5
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Canaries Solutions Ltd
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
JMR Recruitment Ltd
Thetford
Country
United Kingdom
NUTS code
- UKH17 - Breckland and South Norfolk
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Prospero Group Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,000,000
Total value of the contract/lot: £1,000,000
Section five. Award of contract
Lot No
3
Title
Independent Social Work
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 March 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Canaries Solutions Ltd
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Recruitment Team Nine Limited
Hertford
Country
United Kingdom
NUTS code
- UKG11 - Herefordshire, County of
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £12,000
Total value of the contract/lot: £12,000
Section five. Award of contract
Lot No
4
Title
Assessment
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 March 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Canaries Solutions Ltd
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Liz Hadcroft Consultancy
Mulbarton
Country
United Kingdom
NUTS code
- UKH17 - Breckland and South Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Recruitment Team Nine Limited
Hertford
Country
United Kingdom
NUTS code
- UKG11 - Herefordshire, County of
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £250,000
Total value of the contract/lot: £250,000
Section five. Award of contract
Lot No
5
Title
Therapy
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 March 2023
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 8
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Canaries Solutions Ltd
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Helen Rowe
Newton Abbot
Country
United Kingdom
NUTS code
- UKK4 - Devon
The contractor is an SME
No
five.2.3) Name and address of the contractor
Helix Play Therapy
Costessey
Country
United Kingdom
NUTS code
- UKH17 - Breckland and South Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Liz Hadcroft Consultancy
Mulbarton
Country
United Kingdom
NUTS code
- UKH17 - Breckland and South Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Temen Ltd
Ipswich
Country
United Kingdom
NUTS code
- UKH14 - Suffolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
The Snug
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Verity Huntly
Wymondham
Country
United Kingdom
NUTS code
- UKH17 - Breckland and South Norfolk
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £275,000
Total value of the contract/lot: £275,000
Section five. Award of contract
Lot No
6
Title
Other
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 March 2023
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Canaries Solutions Ltd
Norwich
Country
United Kingdom
NUTS code
- UKH15 - Norwich and East Norfolk
The contractor is an SME
No
five.2.3) Name and address of the contractor
Cansford Laboratories Limited
Cardiff
Country
United Kingdom
NUTS code
- UKL22 - Cardiff and Vale of Glamorgan
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Orchid Cellmark Ltd
Abingdon
Country
United Kingdom
NUTS code
- UKJ14 - Oxfordshire
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £125,000
Total value of the contract/lot: £125,000
Section six. Complementary information
six.3) Additional information
The values given in Section II.1.7 and V.2.4 are estimates only based on historic figures. The level of spend under the framework cannot be predicted and there is no guarantee of work for any given provider.
six.4) Procedures for review
six.4.1) Review body
Norfolk County Council
Norwich
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
NPLaw
Norwich
Country
United Kingdom