Section one: Contracting authority
one.1) Name and addresses
Liverpool City Council
4th Floor, Cunard Building
Liverpool
L3 1DS
Contact
Ms Cathy Walsh
Telephone
+44 1512330591
Country
United Kingdom
NUTS code
UKD72 - Liverpool
Internet address(es)
Main address
Buyer's address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Telecare
Reference number
DN614110
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Liverpool City Council recognises that we live in a digital age, and there are increasing expectations around the use of technology and connectivity. We also understand that in future, technology and connectivity will be far more intrinsically embedded into people’s lives, and that we need to build the foundations to provide a different type of offer in Adult Services and Health as well as the wider health and care ecosystem to respond to this.
Referrals will come from NHS professionals, ASH staff and IDVA staff. The current telecare offer within the Council delivers the supply, installation, recovery and recycling, emergency and routine maintenance, monitoring and both physical and telephone response for Telecare.
The Council are working towards a Technology Enabled Care Service, introducing new processes and technologies to change the operating model, introducing a technology first approach. The Provider will be required to work in partnership with the Council to ensure the new service is embedded in to practice and supports a technology first approach.
Technology Enabled Care is an evolving service offer and has developed significantly over the past five years. The Provider will be expected to continually review and evolve their service offer throughout the lifetime of this contract and work to maximise the use of the L5G network
two.1.5) Estimated total value
Value excluding VAT: £19,154,464
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKD72 - Liverpool
two.2.4) Description of the procurement
The procurement process that will will be used to this procurement and tender opportunity will be Open Procedure. LCC anticipates this opportunity will be advertised early summer 2022.
Liverpool City Council recognises that we live in a digital age, and there are increasing expectations around the use of technology and connectivity. We also understand that in future, technology and connectivity will be far more intrinsically embedded into people’s lives, and that we need to build the foundations to provide a different type of offer in Adult Services and Health as well as the wider health and care ecosystem to respond to this.
Referrals will come from NHS professionals, ASH staff and IDVA staff. The current telecare offer within the Council delivers the supply, installation, recovery and recycling, emergency and routine maintenance, monitoring and both physical and telephone response for Telecare.
The Council are working towards a Technology Enabled Care Service, introducing new processes and technologies to change the operating model, introducing a technology first approach. The Provider will be required to work in partnership with the Council to ensure the new service is embedded in to practice and supports a technology first approach.
Technology Enabled Care is an evolving service offer and has developed significantly over the past five years. The Provider will be expected to continually review and evolve their service offer throughout the lifetime of this contract and work to maximise the use of the L5G network
two.3) Estimated date of publication of contract notice
22 July 2022
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes