Scope
Reference
project_61018
Description
NHS Wales Shared Services Partnership (NWSSP), hosted by Velindre University NHS Trust, acting on behalf of all NHS Wales Health Boards and Trusts, hereby gives notice of its intention to award a contract following a procurement process conducted in accordance with the Procurement Act 2023. Following the conclusion of the evaluation process, NWSSP intends to award a contract to Delta wellbeing for the: Provision of Emergency Department & Well Being Home Safe Service. The contract will support Cardiff & Vale UHB and Hywel Dda UHB Emergency Departments to assist frail, elderly and vulnerable patients as well as resettling people into their homes and if needed putting them in contact with the relevant support services .The contract will have an initial term of 12 months, commencing 1 April 2026 to 31 March 2027, with options to extend for up to four additional periods of one year each, giving a potential maximum duration of 5 years to 31 March 2031.In accordance with procurement regulations, an 8 working day standstill period will now commence. During this period, no contract will be entered into. This standstill period allows for any representations or challenges to be made before the contract is formally awarded.
Lot 1. Cardiff and Vale University Heath Board (University Hospital Wales)
Description
This is for the provision of Emergency Services and Well Being within the Cardiff and Vale University Health Board (University Hospital Wales).
Lot 2. Hywel Dda University Health Board - Glangwili General Hospital
Description
This is for the provision of Emergency Services and Well Being within the Hywel Dda University Health Board (Glangwili General Hospital)
Contract 1. Lot 1 - Cardiff and Vale University Health Board (CAVUHB)
Lots
Lot 1. Cardiff and Vale University Heath Board (University Hospital Wales)
Supplier
Contract value
- £808,967 excluding VAT
- £808,967 including VAT
Above the relevant threshold
Award decision date
20 January 2026
Date assessment summaries were sent to tenderers
13 February 2026
Earliest date the contract will be signed
3 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2027
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
This contract can be extended in 12 monthly increments for up to a total of 4 years
Extension 1 – 1st April 2027 – 31st March 2028
Extension 2 – 1st April 2028 – 31st March 2029
Extension 3 – 1st April 2029 – 31st March 2030
Extension 4 – 1st April 2030 – 31st March 2031
Main procurement category
Services
CPV classifications
- 85312400 - Welfare services not delivered through residential institutions
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Contract 2. Lot 2 - Hywel Dda University Health Board (HDUHB)
Lots
Lot 2. Hywel Dda University Health Board - Glangwili General Hospital
Supplier
Contract value
- £808,967 excluding VAT
- £808,967 including VAT
Above the relevant threshold
Award decision date
20 January 2026
Date assessment summaries were sent to tenderers
13 February 2026
Earliest date the contract will be signed
3 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2027
- Possible extension to 31 March 2031
- 5 years
Description of possible extension:
This Contract can be extended in 12 monthly increments for up to a total of 4 years
Extension 1 – 1st April 2027 – 31st March 2028
Extension 2 – 1st April 2028 – 31st March 2029
Extension 3 – 1st April 2029 – 31st March 2030
Extension 4 – 1st April 2030 – 31st March 2031
Main procurement category
Services
CPV classifications
- 85312400 - Welfare services not delivered through residential institutions
Contract locations
- UKL14 - South West Wales
Information about tenders
Lot 1. Cardiff and Vale University Heath Board (University Hospital Wales)
- 3 tenders received
- 3 tenders assessed in the final stage:
- 3 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Lot 2. Hywel Dda University Health Board - Glangwili General Hospital
- 3 tenders received
- 3 tenders assessed in the final stage:
- 3 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Lots that will not be awarded
Lot 3. Swansea Bay University Health Board - Morriston Hospital
Description
This is for the provision of Emergency Services and Well Being within the Swansea Bay University Health Board.
CPV classifications
- 85312400 - Welfare services not delivered through residential institutions
Date of decision not to award
20 January 2026
Procedure
Procedure type
Open procedure
Special regime
Light touch
Supplier
Delta Wellbeing Ltd
- Public Procurement Organisation Number: PRJH-1719-LVVQ
Unit 2, Dafen Industrial Estate
Carmarthenshire
SA14 8QN
United Kingdom
Email: info@deltawellbeing.org.uk
Region: UKL14 - South West Wales
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Lot 1 - Cardiff and Vale University Health Board (CAVUHB)
Contract 2. Lot 2 - Hywel Dda University Health Board (HDUHB)
Contracting authorities
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
- Public Procurement Organisation Number: PXWV-6492-CGMN
4-5 Charnwood Court,
Cardiff
CF14 3UZ
United Kingdom
Contact name: Sam Donegan
Email: Sam.donegan@wales.nhs.uk
Website: http://nwssp.nhs.wales/ourservices/procurement-services/
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - central government
Devolved regulations that apply: Wales
Cardiff and Vale University Health Board (CAVUHB)
- Public Procurement Organisation Number: PPPR-7969-BTJG
Maes-y-Coed Road
Cardiff
CF14 4HH
United Kingdom
Email: claire.salisbury@wales.nhs.uk
Website: https://www.nwssp.wales.nhs.uk
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - central government
Devolved regulations that apply: Wales
Hywel Dda University Health Board (HDUHB)
- Public Procurement Organisation Number: PNPY-2728-GCWW
Ystwyth Building, Hafan Derwen, St Davids Park, Jobswell Road
Carmarthen
SA31 3BB
United Kingdom
Email: gemma.deverill@wales.nhs.uk
Website: https://hduhb.nhs.wales/
Region: UKL14 - South West Wales
Organisation type: Public authority - central government
Devolved regulations that apply: Wales
Contact organisation
Contact NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) for any enquiries.