Section one: Contracting authority
one.1) Name and addresses
Southampton City Council
Civic Centre
Southampton
SO14 7LY
claire.mccormack@southampton.gov.uk
Telephone
+44 2380833000
Country
United Kingdom
NUTS code
UKJ32 - Southampton
Internet address(es)
Main address
www.southampton.gov.uk/business-licensing/supply-council/supply-portal.aspx
Buyer's address
https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA0747
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Appointee Service Client Case Management System
Reference number
SCC-SMS-0078
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Southampton City Council requires procurement of a Client Money and Case Management solution for local authority Appointee services.
For a period of 3 years with a potential maximum 24 month extension subject to operational need and value for money considerations
The implementation of a complete integrated client recording system for client money and case management Appointee teams.
Combine all aspects of work in one database.
Key supplier requirements are recent experience (within the last three years) of supplying a product that can provide a complete software solution for the financial administration and case management of client affairs
Enable creation and maintenance of financial records for individual clients
Monitor income and expenditure
Functionality to integrate/upload bank account records to enable income and expenditure reconciliation
Client record system to enable all client information to be held within the system and to record client history, notes and ideally to store of link to documents.
Diary/reminder facility
Reporting functionality
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 75000000 - Administration, defence and social security services
- 85321000 - Administrative social services
two.2.3) Place of performance
NUTS codes
- UKJ32 - Southampton
Main site or place of performance
Civic Centre, Southampton, SO14 7LY
two.2.4) Description of the procurement
Southampton City Council requires procurement of a Client Money and Case Management solution for local authority Appointee services.
For a period of 3 years with a potential maximum 24 month extension subject to operational need and value for money considerations
The implementation of a complete integrated client recording system for client money and case management Appointee teams.
Combine all aspects of work in one database.
Key supplier requirements are recent experience (within the last three years) of supplying a product that can provide a complete software solution for the financial administration and case management of client affairs
Enable creation and maintenance of financial records for individual clients
Monitor income and expenditure
Functionality to integrate/upload bank account records to enable income and expenditure reconciliation
Client record system to enable all client information to be held within the system and to record client history, notes and ideally to store of link to documents.
Diary/reminder facility
Reporting functionality
two.2.14) Additional information
Please provide information about your product and indicative pricing based on draft specification.
two.3) Estimated date of publication of contract notice
30 September 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
(MT Ref:223187)