Section one: Contracting authority/entity
one.1) Name and addresses
University of Exeter
Northcote House
Exeter
EX4 4QH
Contact
Leah Jones
Telephone
+44 1392723757
Country
United Kingdom
Region code
UKK4 - Devon
National registration number
RC000653
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Academic Feedback Support for students
Reference number
UOE/2023/018/LJ
two.1.2) Main CPV code
- 80300000 - Higher education services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of high-quality, rapid feedback from trained advisors in relation to students’ written work (specifically on matters relating to language, structure and style and not academic content). Awarded to include high-qualitysupport to all students which would otherwise not be possible for the university to deliver internally, in particular to benefit international students and students from low-participation backgrounds.
• including:
— qualitative feedback on drafts of written work to enable students to make improvements;
— live-chat functionality for real-time study skills support in core areas (English, Maths, Science);
• support service available 24/7, in view of students dispersed around the world and in multiple time-zones;
• analytics and reporting to support on-going support for engagement and evaluation.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,451,250
two.2) Description
two.2.2) Additional CPV code(s)
- 80300000 - Higher education services
two.2.3) Place of performance
NUTS codes
- UKK4 - Devon
two.2.4) Description of the procurement
Provision of high-quality, rapid feedback from trained advisors in relation to students’ written work (specifically on matters relating to language, structure and style and not academic content). Awarded to include high-qualitysupport to all students which would otherwise not be possible for the university to deliver internally, in particular to benefit international students and students from low-participation backgrounds.
• including:
— qualitative feedback on drafts of written work to enable students to make improvements;
— live-chat functionality for real-time study skills support in core areas (English, Maths, Science);
• support service available 24/7, in view of students dispersed around the world and in multiple time-zones;
• analytics and reporting to support on-going support for engagement and evaluation.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated without a prior call for competition
- The works, supplies or services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
The current system is a vital component that has been well embedded within the University's portfolio of Student support and we wish to renew the contract purely for the type and level of service required and for continuity purposes.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
28 March 2023
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Studiosity Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £1,451,250
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
Strand
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Royal Court of Justice
London
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Royal Court of Justice
London
Country
United Kingdom