Section one: Contracting authority/entity
one.1) Name and addresses
NHS North East London Integrated Care Board
20 Churchill Place, Canary Wharf
London
E14 5HJ
Contact
Thomas Crouch
Country
United Kingdom
Region code
UKI41 - Hackney and Newham
NHS Organisation Data Service
QMF
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NEL Single Point of Access - Ophthalmology and Enhanced Optometry Services
Reference number
PRJ2241
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
North East London (NEL) Integrated Care Board (ICB) is seeking to procure an NEL wide ophthalmology SPOA service that ensures referrals are managed by one provider across the system, serving all our providers equitably with reduced costs, delivering efficiencies and identifying issues to help support the NEL population with targeted and improved education and feedback to referrers.
North East London (NEL) Integrated Care Board (ICB) is looking to procure the SPOA across its seven places (Barking & Dagenham, Havering, Redbridge, Newham, Waltham Forest, Tower Hamlets and City and Hackney).
The services need to be able to provide fast access improved pathway to enhance referral processing and clinical triage. The SPOA will facilitate digital enablement and innovations with a dynamic system to coordinate advice and refer, capacity planning and implement patient choice. Thereby reducing the pressure and avoidable referrals to specialist led services.
The SPOA should provide a strong collaboration between primary, optometry, community and secondary care systems as we are looking for a partnership in delivering the best quality service for NEL patients.
The service specification provides details of what will need to be delivered, and we welcome providers who can demonstrate suitable experience of delivering similar services in the community that are both effective and of high quality.
The procurement will be undertaken under the Provider Selection Regime regulations, competitive process.
Applications are now open from Friday 13th February 2026 with a deadline for applying of the 20th March 2026 17:00. Applications must be made through Atamis.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2026/S 000-013642
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
II.1.5
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Estimated total value
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Value excluding VAT: £500,000
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Estimated total revised to reflect total contract value. UPDATE £2,405,000.00
£481,000.00 per year
Section number
IV.2.2
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Time limit for receipt of tenders or requests to participate
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Time limit for receipt of tenders or requests to participate - 14 February 2026 5:00pm
IV.2.7) Conditions for opening of tenders - 15 February 2026 5:00pm
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Confirmation that Response window is open from 13th February 2026 - 20th March 2026 5:00pm - Please refer to Atamis