Section one: Contracting authority
one.1) Name and addresses
University of Bath
University of Bath, Manvers Street
UK-Bath: Counselling services.
BA2 7AY
Contact
Liam Kilawee
Telephone
+44 1225385634
Country
United Kingdom
Region code
UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
National registration number
United Kingdom
Internet address(es)
Main address
https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/
Buyer's address
https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/
one.1) Name and addresses
Student Support Services “Be Well Talk Now”
Finance and Procurement
UK-Bath: Counselling services.
BA11JW
Telephone
+44 1225385634
Country
United Kingdom
Region code
UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Internet address(es)
Main address
https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/
Buyer's address
https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Student Support Services “Be Well Talk Now”
two.1.2) Main CPV code
- 85312320 - Counselling services
two.1.3) Type of contract
Services
two.1.4) Short description
The University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as ‘Be Well Talk Now’ (more information online: https://www.bath.ac.uk/campaigns/be-well-talk-now/).
This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year.
two.1.5) Estimated total value
Value excluding VAT: £120,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Main site or place of performance
Bath and North East Somerset, North Somerset and South Gloucestershire
two.2.4) Description of the procurement
To provide a 24/7 phone line for students to seek both in the moment Mental Health and Wellbeing Support as well as Generalist Advice
two.2.5) Award criteria
Quality criterion - Name: Service Provision (Quality) / Weighting: 80.00%
Cost criterion - Name: Service Fees and Associated Costs / Weighting: 20.00%
two.2.6) Estimated value
Value excluding VAT: £120,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 June 2024
Local time
2:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
Estonian
four.2.7) Conditions for opening of tenders
Date
4 June 2024
Local time
2:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/79739B2JP4
GO Reference: GO-2024430-PRO-25908674
six.4) Procedures for review
six.4.1) Review body
University of Bath
University of Bath
UK-Bath: Counselling services.
BA2 7AY
Telephone
+44 1225385634
Country
United Kingdom
Internet address
https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/