Section one: Contracting authority/entity
one.1) Name and addresses
London Borough of Camden
Town Hall, Judd Street
London
WC1H9JE
Contact
David Walsh
Country
United Kingdom
Region code
UKI31 - Camden and City of London
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Supporting People at Home
two.1.2) Main CPV code
- 85312000 - Social work services without accommodation
two.1.3) Type of contract
Services
two.1.4) Short description
This is not a new contract opportunity. The Council is proposing eight contract awards of 18 months in length from April 2025 with existing providers of ongoing care and short term reablement services, which together are known as supporting people at home, following negotiations to include a test and learn element and to allow time for a new recommissioning process.
Ongoing care is the provision of care and support in the home that can be drawn on by Camden residents aged 18 years and above. Provision of commissioned ongoing care is currently delivered on a geographical basis comprising of five neighbourhood contracts.
Reablement is a short-term service for approximately four to six weeks that supports residents to maintain or regain independence. Small, dedicated teams of enablers support residents to reach agreed personal goals that promote and encourage independence. In 2023/24 around 70% of residents that drew on reablement did so following hospital discharge.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £30,232,464
two.2) Description
two.2.1) Title
Ongoing Care
Lot No
1
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
Main site or place of performance
The London Borough of Camden
two.2.4) Description of the procurement
A negotiation process with the five existing providers was undertaken for new 18 month contracts starting in April 2025 which will allow time for the recommissioning of longer term contracts to take place.
Ongoing care is the provision of care and support in the home that can be drawn on by Camden residents aged 18 years and above. Provision of commissioned ongoing care is currently delivered on a geographical basis comprising of five neighbourhood contracts.
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Reablement
Lot No
2
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
Main site or place of performance
The London Borough of Camden.
two.2.4) Description of the procurement
A negotiation process with the three existing providers was undertaken for new 18 month contracts starting in April 2025 which will allow time for the recommissioning of longer term contracts to take place.
Reablement is a short-term service for approximately four to six weeks that supports residents to maintain or regain independence. Small, dedicated teams of enablers support residents to reach agreed personal goals that promote and encourage independence. In 2023/24 around 70% of residents that drew on reablement did so following hospital discharge. The reablement contracts are also geographically based and are organised into three localities.
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The contracts with existing providers allows the Council to conclude wider transformational work that will feature in a tender process during 2026.
The Contracting Authority is implementing a 10-day standstill period between notifying the decision and confirming the award. Subject to the Contracting Authority receiving no notice of any intention to legally challenge the process, the Contracting Authority aims to execute the contracts following the standstill period.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract/concession
Lot No
1
Title
Ongoing Care (North Neighbourhood)
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
31 March 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Hartwig Care
london
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
Companies House
03872270
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £6,711,516
Section five. Award of contract/concession
Lot No
1
Title
Ongoing Care (Central neighbourhood)
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
31 March 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Rather Home Care
London
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
Companies House
14574427
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £6,217,856
Section five. Award of contract/concession
Lot No
2
Title
Ongoing Care (West Neighbourhood)
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
31 March 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Mihomecare Ltd
Nottingham
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
Companies House
03203080
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £5,889,132
Section five. Award of contract/concession
Lot No
1
Title
Ongoing Care (East Neighbourhood)
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
31 March 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Focus Care Link
London
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
Companies House
04037768
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £4,906,936
Section five. Award of contract/concession
Lot No
1
Title
Ongoing Care ( South Neighbourhood)
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
31 March 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Hopscotch Women's Centre
London
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
Companies House
03512914
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £3,629,449
Section five. Award of contract/concession
Lot No
2
Title
Reablement (South Camden Locality)
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
31 March 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Hartwig Care ltd
London
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
Companies House
03872270
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £840,502
Section five. Award of contract/concession
Lot No
2
Title
Reablement (Northwest Locality)
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
31 March 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Rather Home Care Ltd
London
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
Companies House
14574427
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £1,408,595
Section five. Award of contract/concession
Lot No
2
Title
Reablement (Northeast Locality)
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
31 March 2025
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Focus Care Link Ltd
London
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
Companies House
04037768
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £628,478
Section six. Complementary information
six.3) Additional information
Please note this is a Voluntary ex Ante Transparency Notice. The Contracting Authority is implementing a 10-day standstill period between notifying the decision and confirming the award. Subject to the Contracting Authority receiving no notice of any intention to legally challenge the process, the Contracting Authority aims to execute the new contracts following the standstill period.
six.4) Procedures for review
six.4.1) Review body
The Royal Court of Justice
Strand
London
WC2A 2LL
Country
United Kingdom