Scope
Reference
NCCT43085
Description
The proposed contract is for an Operator with experience of public transport to provide a fully managed service with a single point of responsibility for managing and delivering all of the specified Services they are contracted to deliver across the Norwich Bus Station site.
The Operator will also be required to undertake facilities management and maintenance of the Norwich Park and Ride sites.
The contract value in this notice is for the full 10 years of the contract including all options, it does not include indexation.
Contract 1. Management of Norwich Bus Station and Park and Ride Sites
Supplier
Contract value
- £10,688,808 including VAT
Above the relevant threshold
Award decision date
2 February 2026
Date assessment summaries were sent to tenderers
16 February 2026
Standstill period
- End: 25 February 2026
- 8 working days
Earliest date the contract will be signed
26 February 2026
Contract dates (estimated)
- 5 April 2026 to 5 April 2031
- Possible extension to 5 April 2036
- 10 years, 1 day
Description of possible extension:
This contract is for an initial term of 5 years plus up to a further 5 years at the Council's discretion.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The Client reserves the right to add or remove any of the Services from any of the facilities and to add any additional Services or buildings not included in this tender at a later date, through the variation process set out in the Contract. The options may be used due to changes of the Council's Estate, amendments to statutory duties or amendments to the Council's finances or priorities.
CPV classifications
- 63712100 - Bus station services
- 79993000 - Building and facilities management services
Contract locations
- UKH15 - Norwich and East Norfolk
- UKH16 - North and West Norfolk
- UKH17 - Breckland and South Norfolk
Information about tenders
- 1 tender received
- 1 tender assessed in the final stage:
- 1 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Tenders
Procedure
Procedure type
Competitive flexible procedure
Supplier
KONECTBUS LIMITED
- Companies House: 03149258
- Public Procurement Organisation Number: PBTX-5366-GVMT
3rd Floor 41-51 Grey Street
Newcastle Upon Tyne
NE1 6EE
United Kingdom
Email: david.smith@goeastanglia.co.uk
Website: https://goeastanglia.co.uk/
Region: UKC22 - Tyneside
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Management of Norwich Bus Station and Park and Ride Sites
Contracting authority
Norfolk County Council
- Public Procurement Organisation Number: PDYH-3246-XWTR
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: sourcingteam@norfolk.gov.uk
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
AECOM LIMITED
Summary of their role in this procurement: AECOM assisted with the drafting of the Scope and Pricing Schedule, they also participated in the evaluation of initial tenders.
- Companies House: 01846493
- Public Procurement Organisation Number: PCLX-5446-YHDX
Aldgate Tower
London
E1 8FA
United Kingdom
Email: KM-Europe@aecom.com
Website: http://www.aecom.com
Region: UKI42 - Tower Hamlets