Scope
Description
Provision of maintenance and licensing services to the newly fitted Automatic Passenger Counting (APC) equipment on XC's Turbostar and Voyager Fleets.
Contract 1
Supplier
Contract value
- £936,000 excluding VAT
- £1,123,200 including VAT
Above the relevant threshold
Earliest date the contract will be signed
1 April 2026
Contract dates (estimated)
- 1 April 2026 to 16 October 2027
- Possible extension to 16 October 2031
- 5 years, 6 months, 16 days
Description of possible extension:
Cross Country and the supplier will agree a 4 year extension in writing. This will be used to ensure continuity of services.
Main procurement category
Services
CPV classifications
- 34622200 - Railway passenger coaches
- 72314000 - Data collection and collation services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Single supplier - technical reasons
The rolling stock operated by XC Trains is owned by the respective Rolling Stock Companies (ROSCOs), who hold contractual rights to nominate and mandate the suppliers used for work on their assets. For this requirement, the ROSCO has specified the supplier that must be used.
Because the ROSCO retains ownership and technical authority over the fleet, we are not able to select an alternative provider or run a competitive process. Appointing any other supplier would breach existing lease and maintenance agreements, risk incompatibility with proprietary systems, compromise safety obligations, and potentially invalidate warranties.
There are no viable alternatives due to the technical, contractual, and safety constraints linked to the ROSCO‑controlled rolling stock. Only the supplier mandated by the ROSCO can legally and safely carry out the required work.
A direct award is therefore justified on the basis as per the procurement act 2023 under section 43 - paragraph 7 incompatibility therefore competition is not possible and a single‑supplier situation exists due to contractual and technical exclusivity.
Supplier
JOURNEO FLEET SYSTEMS LIMITED
- Companies House: 01209516
- Public Procurement Organisation Number: PZVH-4987-YXWM
12 Charter Point Way
Ashby-De-La-Zouch
LE65 1NF
United Kingdom
Email: tenders@journeo.com
Website: https://journeo.com
Region: UKF22 - Leicestershire CC and Rutland
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
XC TRAINS LIMITED
- Companies House: 04402048
- Public Procurement Organisation Number: PMZG-5533-GPWG
C/O Arriva Plc 1 Admiral Way
Business Park
SR3 3XP
United Kingdom
Region: UKC23 - Sunderland
Organisation type: Private utility