Section one: Contracting authority
one.1) Name and addresses
Network Rail Infrastructure Ltd
1 Eversholt Street
London
NW1 2DN
Contact
Mark Edwards
Mark.Edwards6@networkrail.co.uk
Telephone
+44 1908781000
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://networkrail.bravosolution.co.uk/esop/guest/go/opportunity/detail?opportunityId=54082
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
The Provision of Railway Chaplaincy Services
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Network Rail intends to re-tender its current Chaplaincy Services contract which is scheduled to expire in March 2023. Network Rail requires a focused, proactive innovative and integrated Chaplaincy service, capable of effectively providing national, annual 24/7 emotional support services for rail staff during and immediately after traumatic incidents, as well as undertaking proactive site visits to industry locations.
Next Rail seeks to understand the supplier market in terms of those prospective suppliers who may be capable of providing these services.
two.1.5) Estimated total value
Value excluding VAT: £350,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Network Rail operates nationally.
two.2.4) Description of the procurement
To support the Network Rail Central Suicide Prevention Team, the supplier shall be required to provide a focused, proactive innovative and integrated Chaplaincy service, capable of effectively providing national, annual 24/7 emotional support services for rail staff during and immediately after traumatic incidents, as well as undertaking proactive site visits to industry locations.
Network Rail currently employs 43,000 people. Whilst this service will be predominantly for front-line staff or those directly or indirectly involved in incident response/management, any member of staff may use the service.
The key deliverables of the proposed Chaplaincy services are as follows:
• Independent and confidential short-term emotional support for:
o Network Rail staff, contractors and passengers impacted by traumatic incidents;
o staff during other times of depression / trauma (not specifically as a result of an operational incident)
• 24/7, 365 days a year (for emergencies);
• Priority of face-to-face contact;
• Response deployments to a Network Rail site (can include signal box, depot or control room as well as incident site) following fatality incidents, major incidents and/or death in service situations;
• Deliver a schedule of proactive visits to locations set out by location categories and confirmed in the contract. Proactive visits should last a minimum of 30 minutes and be arranged to maximise the number of staff that can be spoken to;
• UK coverage, regionally delivered (i.e. not one central team for the whole UK);
• Raise awareness of and signpost to Network Rail’s Employee Assistance Programme (EAP) / other service providers (e.g. Samaritans) as appropriate; and
• Possess and demonstrate an understanding of the unique challenges facing rail staff.
two.3) Estimated date of publication of contract notice
31 March 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
If you are interested in participating in the questionnaire and/or would like to find out more information regarding the potential opportunity please email Mark.Edwards6@networkrail.co.uk by the deadline of:
17:00 on 20th June 2022 with the subject heading 'Provision of Railway Chaplaincy Services - PIN', with the following information:
- Company name
- Contact details (including email address)
This PIN is issued solely for the purposes of preliminary market and is not a call for competition. In the event a formal Call for Competition is advertised, this will be conducted via a separate notice.