Section one: Contracting authority
one.1) Name and addresses
University of Exeter
Northcote House
Exeter
EX4 4QH
Contact
Simon Denton
Telephone
+44 1392723333
Country
United Kingdom
Region code
UKK - South West (England)
National registration number
RC000653
Internet address(es)
Main address
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68099&B=EXETER
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68099&B=EXETER
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Alumni CRM
Reference number
UOE/2022/053/SD
two.1.2) Main CPV code
- 48190000 - Educational software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
UoE is seeking bids from suppliers capable of providing a cloud based Alumni CRM on a Software as a Service (SaaS) basis for an initial fixed period of five (5) years with further optional extension periods of three (3) and two (2) years respectively.
Prospective suppliers of the required Alumni CRM will need to provide implementation, support and maintenance, lifecycle management and hosting services over the duration of the contract.
Based on the step change in engagement activities and fundraising targets we require a solution that is flexible to meet evolving demands and eminently scalable to manage significantly increased number of alumni.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKK - South West (England)
two.2.4) Description of the procurement
1.1 UoE is seeking bids from suppliers capable of providing a cloud based Alumni CRM on a Software as a Service (SaaS) basis for an initial fixed period of five (5) years with further optional extension periods of three (3) and two (2) years respectively.
Prospective suppliers of the required Alumni CRM will need to provide implementation, support and maintenance, lifecycle management and hosting services over the duration of the contract.
Based on the step change in engagement activities an
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
7 June 2023
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
7 June 2023
Local time
5:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 5 years
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
Strand
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Legal Services
University of Exeter
Exeter
EX4 4QJ
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Legal Services
University of Exeter
Exeter
EX4 4QJ
Country
United Kingdom