Section one: Contracting authority
one.1) Name and addresses
NHS Dorset Integrated Care Board
Vespasian House, Barrack Road
Dorchester
DT1 1TG
Contact
Andrew Squire
Country
United Kingdom
NUTS code
UKK2 - Dorset and Somerset
Internet address(es)
Main address
Buyer's address
https://www.customer.careteam@nhsdorset.nhs.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS Dorset Supported Self Management Service
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
Non clinical health coaching, navigation and support service for patients 18+ with long term health conditions.
two.1.5) Estimated total value
Value excluding VAT: £2,750,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKK2 - Dorset and Somerset
two.2.4) Description of the procurement
The Contracting Authority is seeking a qualified provider(s) to deliver non clinical health coaching, navigation and support service for patients 18+ with long term health conditions.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £2,750,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The NHS Dorset Supported Self Management Service if required to support service users aged 18+ with long-term conditions (LTCs) to build skills, knowledge and confidence to manage their own health and wellbeing, live well with their condition and reduce demand on health services.
The required service outcomes are :
1. Service Users have improved skills, knowledge and confidence to manage their own health and wellbeing.
2. Service Users have improved health and wellbeing.
3. Service Users report a positive experience and were able to access the service in their preferred way, ie One-to-one or group / face to face, on-line, telephone.
4. Service Users can access information they need to manage their LTC by their preferred method, eg digital, on-line, paper.
5. Service Users can access the service in the community, at a location of their choosing, at PCN level as a minimum and in a timely way.
6. Service Users need fewer GP appointments to support the management of their LTCs.
7. Service Users feel they are getting the best out of clinical / GP appointments.
8. Service Users report improved ability to access / maintain employment ie paid or voluntary.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-001207
four.2.2) Time limit for receipt of tenders or requests to participate
Date
22 May 2023
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
2 June 2023
Local time
5:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
NHS England
Quarry House, Quarry Hill
Leeds
LS2 7UE
Country
United Kingdom