Scope
Reference
CC25009
Description
***THIS IS A TRANSPARENCY NOTICE - NOT A CALL FOR COMPETITION***
This requirement is for continued support from Oracle to address business-critical matters related to Oracle ERP systems. The updated Oracle Advanced Customer Services (ACS) will continue to support business-critical operations by providing proactive guidance, preventative services, and dedicated technical support.
It is to be directly awarded to the Supplier due to no available competition.
The value is £216,139.20 incl VAT over 12 month period
Contract 1. UKSBS Oracle ACS
Supplier
Contract value
- £180,116 excluding VAT
- £216,139.20 including VAT
Above the relevant threshold
Earliest date the contract will be signed
17 April 2025
Contract dates (estimated)
- 27 May 2025 to 26 May 2026
- 1 year
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - intellectual property or exclusive rights
- Single supplier - technical reasons
There are other suppliers in the market that provide support to Oracle EBS, however Oracle ACS are the only supplier that can provide the necessary levels of assurance to support this business critical platform due to their unique level of knowledge and experience of our heavily customised Oracle eBS platform and without IPR infringement in supporting the Oracle software.
Supplier
ORACLE CORPORATION UK LIMITED
- Companies House: 01782505
- Public Procurement Organisation Number: PMDX-4517-DZXP
Oracle Parkway
Reading
RG6 1RA
United Kingdom
Email: uk-publicsector_gb@oracle.com
Website: http://www.oracle.com/uk
Region: UKJ11 - Berkshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. UKSBS Oracle ACS
Contracting authority
UK Shared Business Services Ltd
- Public Procurement Organisation Number: PMPN-7535-GNTG
Polaris House, North Star Avenue
Swindon
SN2 1FF
United Kingdom
Region: UKK14 - Swindon
Organisation type: Public authority - central government