Section one: Contracting authority
one.1) Name and addresses
North Tyneside Council
Quadrant, Cobalt Business Park, The Silverlink North
North Tyneside
NE27 0BY
Contact
Mrs Judith Robson
judith.robson@northtyneside.gov.uk
Telephone
+44 1916435660
Country
United Kingdom
NUTS code
UKC - North East (England)
Internet address(es)
Main address
http://www.northtyneside.gov.uk/
Buyer's address
http://www.northtyneside.gov.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=cbc0e9f5-b40d-ed11-8116-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=cbc0e9f5-b40d-ed11-8116-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
TENDER FOR RESIDENTS’, TEAM, AND TENANTS’ SURVEYS
Reference number
DN624809
two.1.2) Main CPV code
- 73000000 - Research and development services and related consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
North Tyneside Council are looking to procure a research organisation to act as a ‘partner’ to undertake key research projects, which will enable it to measure a set of questions linked to the priorities of the Plan.
The key research projects will include the council’s:
• Residents’ Survey;
• Team and Pulse Surveys and;
• Tenant Satisfaction Measures Survey
It is proposed that one organisation be appointed to provide the Service, allowing for the development of a ‘rich picture of data’ that will show comparisons and contrasts across a set of key measures.
two.1.5) Estimated total value
Value excluding VAT: £150,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
two.2.3) Place of performance
NUTS codes
- UKC22 - Tyneside
two.2.4) Description of the procurement
The Authority will require the Contractor to carry out the 2023 Residents’ Survey as well as the 2024 Tenant Satisfaction Measures Survey (TSM) and 2024 Team Survey. Alongside this, the Contractor may also be required, at the Authority’s request, to undertake its Team Pulse Surveys as and when required.
In addition, there may be requirements for the Contractor to carry out other key pieces of work for the Authority during the Contract Period. The price for such work will be requested once further information is known.
Finally, the Contractor will be required to work with the Authority to provide it with an understanding of issues and trends happening across different sectors, including at national government level.
The Contractor will also need to share its knowledge of best practice within the field of research and analysis and maybe asked by the Authority to offer advice in this area. The Contractor should cost for these requirements within its tender submission.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
End date
30 June 2025
This contract is subject to renewal
Yes
Description of renewals
There is an option to extend the contract for 2 years
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
9 June 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
9 June 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
High Court of Justice Technology and Construction Court
Court 7 Rolls Building
London
EC4A 1NL
Country
United Kingdom