Scope
Description
Develop and implement IT Project Services framework to rationalise and modernise WWU's software, applications and infrastructure to enhance the customer experience and to enable WWU to:
• Engage the most suitable supplier for each IT project as simply and quickly as possible.
• Identify project delivery process areas which can be optimised to reduce cost and time.
• Remove/minimise technical debt.
• Modernise and optimise existing services (software/apps, infrastructure and hardware).
• Provide training and awareness programmes for staff.
• Ensure compliance with relevant laws, regulations, and standards.
Commercial tool
Establishes a framework
Total value (estimated)
- £50,000,000 excluding VAT
- £60,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2027 to 31 March 2032
- Possible extension to 31 March 2035
- 8 years
Main procurement category
Services
CPV classifications
- 72222300 - Information technology services
Contract locations
- UK - United Kingdom
Engagement
Engagement deadline
27 February 2026
Engagement process description
Wales and West Utilities are in the early stages of developing a tender pack to take to market for the provision of IT Project and Transformation Services. We are seeking supplier input on proposed lotting structures for the proposed frameworks . Supplier responses will help us understand the UK market's capacity and preferences regarding the scope and delivery model for various IT services. If you are interested in taking part and answering a short questionnaire, please e-mail wwuprocurement@wwutilities.co.uk referencing this notice is the subject header. A questionnaire will be sent to you to complete.
Contracting authority
Wales & West Utilities Limited
- Companies House: 05046791
- Public Procurement Organisation Number: PMVL-3238-DQDX
Wales & West House
Newport
NP10 8FZ
United Kingdom
Region: UKL21 - Monmouthshire and Newport
Organisation type: Private utility