Scope
Reference
DN774683
Description
Bournemouth, Christchurch and Poole Council (BCP Council) is seeking providers to join the new Outcomes-Focused Framework for Care and Support at Home, designed to transform the way care is delivered across our communities. This updated approach places people, their strengths, and aspirations at the heart of everything we do.
BCP Council Adult Social Care's (ASC) vision is to support people to live fulfilling lives, in ways they choose, and in environments where they feel safe and connected
The Care and Support at Home Framework is committed to a progressive approach that will embed outcomes focus throughout the duration of this contract. This means moving away from the traditional 'time and task' model of care towards a model that is person-centred, flexible, and empowering.
The Framework is designed to provide comprehensive support for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions.
The Care and Support at Home Framework also includes a Waking Night Assessment Service as an additional Lot within this tender opportunity.
The Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment
Contract Duration as follows:
Lot 1 - Care and Support at Home Framework will be 5 years with the option to extend for a further 2 years (5+1+1).
Lot 2 - Waking Night Assessment Service will be 2 years with the option to extend for a further 2 years (2+1+1).
Commercial tool
Establishes an open framework
Total value (estimated)
- £214,194,450 including VAT
Above the relevant threshold
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Not the same for all lots
Contract dates are shown in Lot sections, because they are not the same for all lots.
Lot 1. Care and Support at Home Framework
Description
Care and Support at Home Framework for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions.
Lot value (estimated)
- £214,194,450 including VAT
Framework lot values may be shared with other lots
Contract dates (estimated)
- 1 October 2026 to 30 September 2031
- Possible extension to 30 September 2033
- 7 years
Description of possible extension:
Options to extend are subject to satisfactory performance throughout the life of the contract and the council's confirmation of funding availability (budget).
Same for all lots
CPV classifications are shown in the Scope section, because they are the same for all lots.
Lot 2. Waking Night Assessment Service
Description
The Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment
Lot value (estimated)
- £214,194,450 including VAT
Framework lot values may be shared with other lots
Contract dates (estimated)
- 1 October 2026 to 30 September 2028
- Possible extension to 30 September 2030
- 4 years
Description of possible extension:
Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).
Same for all lots
CPV classifications are shown in the Scope section, because they are the same for all lots.
Framework
Open framework scheme end date (estimated)
30 September 2033
Maximum number of suppliers
50
Maximum percentage fee charged to suppliers
0%
Framework operation description
Existing contracted Care and Support Providers and Learning Disability Care and Support Framework providers for Lot 1, already delivering individual care packages who are successfully awarded to this Framework Agreement will be permitted to continue delivering these packages under the new terms and conditions of the Framework Agreement.
New Packages/Opportunities and Mini Competition,
New Packages will be offered to Providers awarded to the applicable lots on the framework as per the Call Off Terms and Conditions
Fixed Price contract.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
NHS Dorset
Contracting authority location restrictions
- UKK24 - Bournemouth, Christchurch and Poole
Participation
Technical ability conditions of participation
Lot 1. Care and Support at Home Framework
Lot 2. Waking Night Assessment Service
Bidder must have a CQC Registered Office in the BCP conurbation or within 5 miles of the BCP conurbation or can commit to obtain a Registered Office within these parameters within three months of contract award.
Bidder's CQC Registered Office located within the BCP conurbation must hold a rating of Good or above. If you intend to establish a new Registered Office in BCP, the CQC rating of your nearest existing Registered Office to BCP Council must be Good.
Bidder must not have had a Sponsor Licence revoked by the Home Office.
Bidder must have a CQC Registered Manager in post or have a live application in progress at time of bid submission - who will be responsible for managing this service.
Particular suitability
Lot 1. Care and Support at Home Framework
Lot 2. Waking Night Assessment Service
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
9 March 2026, 11:59pm
Submission type
Tenders
Tender submission deadline
23 March 2026, 2:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
30 June 2026
Recurring procurement
Publication date of next tender notice (estimated): 1 October 2033
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Quality Evaluation |
Quality | 90% |
| Price | Price |
Price | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Light touch
Competitive flexible procedure description
Three stage process:
Tender compliance checks
Quality Evaluations
Price Tender Submission
From evaluation, the 50 top ranked suppliers in Lot 1 to be awarded a place on the framework and 1 top ranked supplier in Lot 2.
Documents
Associated tender documents
http://www.supplyingthesouthwest.org.uk/
Tender will be advertised on www.supplyingthesouthwest.org.uk
Contracting authority
Bournemouth, Christchurch and Poole Council
- Public Procurement Organisation Number: PHYY-7342-PRHH
BCP Council Civic Centre
Bournemouth
BH2 6DY
United Kingdom
Region: UKK24 - Bournemouth, Christchurch and Poole
Organisation type: Public authority - sub-central government