Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
4th Floor Mulberry Place, Town Hall, 5 Clove Crescent
London
E14 2BG
Contact
Mr Ankur Patel
ankur.patel@towerhamlets.gov.uk
Telephone
+44 2073645000
Country
United Kingdom
NUTS code
UKI42 - Tower Hamlets
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC5952 - Adult Mental Health Recovery and Wellbeing Service
Reference number
DN718687
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
he successful bidder will be expected to:
• Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues.
• Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support.
• Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person’s aspirations and needs.
• Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component.
• Have provision for a Peer Support Co-ordination Function.
• Have provision of drop-in session/s with an overarching aim to increase support networks and community connections.
• Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community.
• Provide Specialist welfare benefit and housing advice.
• Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities.
• Achieve target life satisfaction rates.
• Actively promote mental health awareness and reduce stigma.
two.1.5) Estimated total value
Value excluding VAT: £3,771,564
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
The Authority is procuring this contract using the Light Touch Regime under Schedule 3 (Social and other specific services) of the Public Contract Regulations 2015 (the Regulations).
The Contract Period is initially for a period of 3 years although the Authority reserves the right to extend the Contract on the same terms for a further period or periods of up to 12 months making a total possible Contract Period of 4 years.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Price - Weighting: 0
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
24 August 2024
End date
23 August 2027
This contract is subject to renewal
Yes
Description of renewals
The Authority reserves the right to extend the Contract on the same terms for a further period of up to 12 months.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
22 May 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
22 May 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom