Section one: Contracting authority
one.1) Name and addresses
Radius Housing
Holywood
Country
United Kingdom
Region code
UKN - Northern Ireland
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://e-sourcingni.bravosolution.co.uk/esop/guest/go/opportunity/detail?opportunityId=56210
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://e-sourcingni.bravosolution.co.uk
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://e-sourcingni.bravosolution.co.uk
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of a Housing Management System for Radius Housing
Reference number
RAD/066B
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The product will make use of current technologies to enable us to transform to a digital business. The solution will be provided as a hosted or SaaS solution and will meet our requirements across the following functions:
Rent accounting
Service charge accounting
Income recovery
Lettings
Voids management
Property management
Responsive repairs
Programmed works
Compliance management
Asset management
Complaints/ASB management
CRM
Customer service centre
Customer Portal
Contractor Portal
Mobile working
Reporting
The contract is for an initial period of five (5) years with Radius having the option to exercise up to two contractual extensions of five (5) years.
The estimated value, excluding VAT for the initial five (5) year period is £1.1m with an overall contract value of £2.1m if all optional extensions are utilised.
two.1.5) Estimated total value
Value excluding VAT: £2,100,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKN - Northern Ireland
Main site or place of performance
Northern Ireland
two.2.4) Description of the procurement
The product will make use of current technologies to enable us to transform to a digital business. The solution will be provided as a hosted or SaaS solution and will meet our requirements across the following functions:
Rent accounting
Service charge accounting
Income recovery
Lettings
Voids management
Property management
Responsive repairs
Programmed works
Compliance management
Asset management
Complaints/ASB management
CRM
Customer service centre
Customer Portal
Contractor Portal
Mobile working
Reporting
The contract is for an initial period of five (5) years with Radius having the option to exercise up to two contractual extensions of five (5) years.
The estimated value, excluding VAT for the initial five (5) year period is £1.1m with an overall contract value of £2.1m if all optional extensions are utilised.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £2,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
180
This contract is subject to renewal
Yes
Description of renewals
(5yrs+5yrs+5yrs)
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
four.1.5) Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 June 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Chichester Street
Belfast
BT1 3JF
Country
United Kingdom